Customer Relationship Specialists

Job description Customer Service Representative Samsung Authorized Service Center Sunway Pyramid Shopping Mall, Subang Jaya Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift hours,...

Job Description: - To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...

Job Description: - To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...

Interact with consumers through the phone, live chats and social media platforms - Perform service recovery should there be unresolved issues via phone communication. - Provide guidance to prepaid and postpaid users on the App usage for their convenience. - Provide explanation on handphone requirements should users enquire further. - Perform adjustments for...

**JOB PURPOSE** To improve service level, attempt to build stronger relationship with the customers and provide higher customer satisfaction at all levels. **JOB DESCRIPTIONS** - To handle costing and billing for shipments - Prepare e-payments and/or yellow vouchers for payments to the shipping liners/co-loaders for D/O collection - Resolve customers’...

**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...

**Company Background: Property Management** Job Responsibilities: - Attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects. - Coordinate with the Project Manager, contractors and maintenance team on property inspection/ maintenance/ issues - Ensure smooth handover of property...

**Benefits**: - Shift allowance - OT Claim - Hospitalization and SurgeryGroup term life - Medical claim - EPF - SOCSO **Requirements**: - Min. SPM/Diploma in any field - At least 1 year experience in call center - Can start immediately **Job scope**: - Supporting on telco matter in call center role. - As a critical front line position, responsible for...

**Job Descriptions**: - Handle customer inquiries, complaints, and follow-ups. - Promote and sell mobile and fiber products, meeting sales targets. - Provide real-time assistance and monitor customer interactions on social platforms. - Troubleshoot and resolve connectivity and service issues. - Maintain detailed records, follow up on issues, and build...

3-6 months performance bonus + yearly incentive + overseas company trip - Attending to all incoming bookings for air freight shipments and updating details into system. - Monitoring of air freight shipments and to advice customer accordingly on the ETD and ETA upon enquiry. - Maintain proper documentation filing of all operations correspondences and...

**About this opportunity!**: We are now looking for a Customer Project Manager, to lead assigned customer projects securing that project goals are met, customer’s expectations are fulfilled, and that the customer relation is handled in the best possible way within the scope of the contract. ***: **What you will do**: - You will establish the project plan...

**Position Overview**: The Customer Service (Outbound Call) representative is responsible for making sales calls to promote and sell telecommunication products and services. **Key Responsibilities**: - Make outbound sales calls to potential and existing customers. - Promote prepaid, postpaid, and fiber services. - Achieve individual and team sales...

_**Location**:_Sunway Visio_ - **Operation Hours**:_9am-6pm | 5 days work per week including weekend_ **Primary Job Functions**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy...

**Customer Relation Unit (Non voice)** **Responsibilities**: - Provide quality non -voice customer support (24/7) for our customers. - Obtain and evaluate all relevant information to handle product and service inquiries. - Keep records of customer interactions and transactions - Identify and assess customers’ needs to achieve satisfaction. - Build...

Are you ready to get ahead in your career? - We want to empower you turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. - To...

**Our Exciting Opportunity** We are now looking for a Customer Marketing Manager based in Kuala Lumpur, Malaysia who is experienced in building lasting customer relationships and is passionate about delivering strategic, meaningful and exceptional customer experiences. In this role, you will plan, execute, and drive integrated customer engagement marketing...

**About this opportunity!**: We are now looking for a Customer Project Manager, to lead assigned customer projects securing that project goals are met, customer’s expectations are fulfilled, and that the customer relation is handled in the best possible way within the scope of the contract. **What you will do**: - You will establish the project plan...

5 working days - 24/7 rotational shift - One of the largest service provider in Telecommunication Malaysia - Work location in Sunway Pinnacle, Bandar Sunway - Training will be provided - Offering contractual role within 1 year followed by adjustment renewal or conversion to permanent directly with our client. - Salary package: Basic salary + OT allowance +...

**Company Industry **:Telecommunication **Salary Range**:RM2,500 - RM3,400 basic **Location**:Bandar Sunway **Working Hour and Days**: Shift Rotation and 5 working days 2 days off (not necessary on the weekend) **Responsibilities**: - Handle high volume of incoming calls regarding customers' enquiries & complaints - Maintain good relationship with...

**Age range: 26-35** **Responsibilities**: - Specifying and building tools to improve the speed and quality of support. - Analyzing support workflows and making suggestions to improve efficiency and effectiveness. - Working closely with product teams to understand and give input into product changes relating to the customer service department. - Assisting...