Customer Support Operation

**Responsibilities**: - **Provide prompt and effective customer support through live chat channels.**: - **Address customer inquiries, concerns, and issues in a professional and courteous manner.**: - **Assist customers in navigating our products/services and resolving problems.**: - Create engaging and persuasive copy for various marketing materials,...

**Responsibilities**: - **Provide prompt and effective customer support through live chat channels.**: - **Address customer inquiries, concerns, and issues in a professional and courteous manner.**: - **Assist customers in navigating our products/services and resolving problems.**: - Create engaging and persuasive copy for various marketing materials,...

Hi Hope you are doing well! I am **Mehamjot Kaur** and responsible for talent acquisition at my company **Abhidi Solution**. I want to attract your attention to a job opportunity I am hiring these days for. In case you are looking for your next gig or just exploring the local job market, the below may be right for you. **About the Opportunity**: Our...

Provide service advisory and explaining admission requirement and procedures to customers. - Liaising and coordinating with fellow colleagues on the service status of customers. - Handle feedback from customers with good closure. - Assist in the billing, collection of payment and handling of day-end settlement. - Tactfully and professionally follow up with...

Provide service advisory and explaining admission requirement and procedures to customers. - Liaising and coordinating with fellow colleagues on the service status of customers. - Handle feedback from customers with good closure. - Assist in the billing, collection of payment and handling of day-end settlement. - Tactfully and professionally follow up with...

**Benefits**: - Shift allowance - OT Claim - Hospitalization and SurgeryGroup term life - Medical claim - EPF - SOCSO **Requirements**: - Min. SPM/Diploma in any field - At least 1 year experience in call center - Can start immediately **Job scope**: - Supporting on telco matter in call center role. - As a critical front line position, responsible for...

Handle customer enquiries, i.e. to provide quotation and technical information. - Supports tender documentation work when required. - Involve in the procurement and delivery of goods. - Provide pre-sales technical assistance, product demonstrations, customer education on using the products supplied. - Troubleshoot simple technical issues and provide prompt...

Lead a team of Customer Services agent (Front-Offices, Back-Offices, Billing Auditors...) - Ensure the targets (performance, quality, cost) are reached by the team who is responsible for - Lead the team by bringing team spirit, encouraging continuous improvement initiatives - Coach the team by sharing his/her experience and bringing trust and...

**JOB PURPOSE** To meet and exceed quality objectives by improving the import and export clearance lead time. To meet the cut off time for export shipment by releasing to port authority. **JOB DESCRIPTIONS** - To prepare and to submit custom declaration form to custom and carry out Export/Import operation activities efficiently and to satisfactory...

**Job Overview: -** We are seeking a motivated and organized individual to join our team as a Product cum Admin Support. This role will assist with various tasks related to customers’ inquiries, troubleshooting product-related issues, providing solution to ensure a seamless user experience and administrative support. **Job Responsibilities: -** - Guide...

**Key Responsibilities**: To handle day to day operational tasks. To liaise with franchisee, customers, agent and vendor for operational tasks. To communicate with business partners. To complete job closing according to the timeline given by the management. All job information will be confidential and non-disclosure to any parties. **Job Types**:...

**Key Responsibilities**: To handle day to day operational tasks. To liaise with franchisee, customers, agent and vendor for operational tasks. To communicate with business partners. To complete job closing according to the timeline given by the management. All job information will be confidential and non-disclosure to any parties. **Job Types**:...

**Key Responsibilities**: **Customer Service**: - Provide accurate information about products, services, pricing, and company policies to customers. - Assist customers in resolving issues, troubleshooting problems, and escalating complex cases as necessary. - Maintain a positive and empathetic attitude while addressing customer needs, aiming to exceed their...

**(Together we Create the future.)** **V Create Asiawide Group is an organization specializing in marketing, client acquisition and strategic business intelligence solution for our clients across a range of industries. We owe much of our success to our innovative and progressive approach to our clients' customers. Our forte is providing solutions and...

"Education is the most powerful weapon which you can use to change the world” - Nelson Mandela” If you believe in education just as much as we do, you are a good match. If you are also interested in photography and photo editing, you are a great match. On top of that, if you exude positive vibes, perform creatively and possess a gungho spirit, hit us...

**Responsibilities**: - Working closely with product teams to understand and give input into product changes. - Coordinate and manage project plans, resources, and timelines for on-time delivery. - Managing schedules of team members according to customer demand. - Developing and maintaining standard operating procedures. - Maintain control over quality...

**JOB PURPOSE** To improve service level, attempt to build stronger relationship with the customers and provide higher customer satisfaction at all levels. **JOB DESCRIPTIONS** - To handle costing and billing for shipments - Prepare e-payments and/or yellow vouchers for payments to the shipping liners/co-loaders for D/O collection - Resolve customers’...

_**Location**:_Sunway Visio_ - **Operation Hours**:_9am-6pm | 5 days work per week including weekend_ **Primary Job Functions**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy...

**Job description** **Job Overview**: Customer Service Live Chat cum Copywriter. You will be responsible for engaging with our customers through live chat support and crafting compelling written content to enhance our brand messaging. **Responsibilities**: **Live Chat Support**: Provide prompt and effective customer support through live chat...

Process customer’s orders/enquiries timely and accurately - Ensure customer’s orders are correctly & timely updated in the system - Ensure customer’s orders are dispatched in best route (transport plan) to optimize freight cost - Liaison with multiple parties including customers, overseas agents, etc for freight handling and/or other matters - Handle...