Technical Support Technician

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich society through constant innovation and development of solution driven tools. **Job Description**: - Support regional subsidiaries, distributors...

**Job Description & RESPONSIBILITIES** - Follow team to delivery, installation works at customer sites such as install power track, connectors, switches & etc. - Assist on loading/unloading, booth setup, packing for exhibition activities etc. - Work closely with internal department such as sales support, warehouse etc. - Provide support, maintain good job...

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. - Evaluate unique or complex...

**Job Purpose** The IT Technician is required to diagnose, repair and maintain hardware and software components to ensure the smooth running of the computer systems. Other responsibilities include installing and configuring computer hardware. Being the primary point of contact for all IT support and IT related queries, the IT Technician is responsible to...

_**Main Job Tasks and Responsibilities**:_ - Provide timely and accurate technical support, troubleshooting, and problem resolution for hardware, software, network, and system issues. - Respond to user inquiries, diagnose problems, and guide users through step-by-step solutions in a clear and concise manner. - Escalate complex issues to appropriate IT...

Job **Description**: - Responsible for Microsoft Office 365 Troubleshooting, Support & Maintenance. - Proactively manage, troubleshoot in resolving Technical Support issues. - Responsible to contact Principal Technical Support team for any troubleshooting cases. - Responsible for preparing / updating of User Guide and Technical Documentation. - Provide...

**6. ASSEMBLY / SERVICE TECHNICIAN / TECHNICAL ASSISTANT** - Location: - Petaling Jaya (1 position). - Role: - Assembly/Installation/Service company electrical/instrumentation/mechanical products which included explosion proof/Radar Automatic Tank Gauging/industrial electrical & instrument equipment. - Assist in Service Engineer/Technical Assistant to...

Flowbird is a French-headquartered company specializing in payment and ticketing systems, notably for car parks and public transport systems. We are an undisputed world leader in urban mobility focused on smart parking management with 70% market share due to our 280 000 connected meters delivering value to more than 5 000 cities in all continents. The Group...

**KEY ACCOUNTABILITIES** - Knowledge in troubleshooting hardware and software - Identify and correct or advise on operational issues in client computer systems - Provide client support and technical issue resolution on products and services and ensure all service cases are fully attended within expected timeline - Diagnosing, troubleshooting hardware and...

**Responsibilities of Technical Support Specialist but are not limited to**: - Managing the installation and configuration of electronic displays (monitors and TVs) and PC hardware, as well as the installation of electronic display software and drivers. - Maintaining and repairing IT equipment and peripheral devices. - Be on-site to conduct diagnosis on...

Job Title: Technical Support Executive. We are looking for a Technical Support Executive (On-Site) to provide assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers with issues regarding our products. Ultimately, you will be a person our customers trust. They will rely on you to provide timely...

**Responsibilities**: - Install, maintain, and repair electrical systems and equipment in car parks. - Conduct inspections and diagnostics to identify electrical issues and implement appropriate solutions. - Perform routine maintenance tasks such as replacing light bulbs, fixing wiring, and troubleshooting electrical components. - Carry out cement work,...

**Responsibilities**: - Install, maintain, and repair electrical systems and equipment in car parks. - Conduct inspections and diagnostics to identify electrical issues and implement appropriate solutions. - Perform routine maintenance tasks such as replacing light bulbs, fixing wiring, and troubleshooting electrical components. - Carry out cement work,...

Provide technical service training to authorized service center technician - Provide services information including but are not limited to spare parts, warranty and troubleshooting - Check and investigate warranty claims from customers - Provide technical support to related stakeholders - Prepare spare part recommendation for authorized service center -...

**Technical Support Executive** **Responsibilities**: - Employ a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problem - Identify the level of technical knowledge and adjust technical communications to solve customer’s problem - Conducting basic probing to determine the next action...

Provide technical service training to authorized service center technician - Provide services information including but are not limited to spare parts, warranty and troubleshooting - Check and investigate warranty claims from customers - Provide technical support to related stakeholders - Prepare spare part recommendation for authorized service center -...

Provide technical support for tablets/phones to all DO for HQ and Regional offices - Provide barcode support for HQ and Regional Offices - Asset Management/Tracking/documentation on all IT related peripherals - Provide daily/weekly/monthly reports on work carried out - Able to support Windows and Android platform - Provide 1st level tablet/phone support for...

**Responsibilities**: - To provide technical support for computer hardware & software in the organization while demonstrating exceptional customer service skills - To escalate unresolved issues/requests clearly to next-level support team or external service providers and vendors - To perform user account administration functions (user provisioning,...

Job description **Responsibilities**: Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the...

Job description **Responsibilities**: Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the...