Customer Care Representative/client Relationship

3 days ago


Seremban, Malaysia Taion Mechanical & Electrical Solutions Sdn Bhd Full time

Professionally manage complaints and customer satisfaction through policies and procedures with the aim of providing prompt and quality end to end resolution. Walk in deal with customer (require to outstation). Obtaining & sharing customer feedback with colleague and other department so that product and service can be improved. Follow up approval with customer. Assist in preparing monthly report to client and management. Communicate and coordinate efficiently with internal departments.
Taion Mechanical & Electrical Solutions was founded in 1994 and specializes in the field of mechanical and electrical (M&E) facilities management. Taion has developed and diversified into full range of M&E services and well equipped with resources to deliver and meet our clients' service satisfaction. Corporate Vision We envision every office and homes with clean indoor air. We aim to inspire people to have real integrity, high purpose and shared direction. To realize our dreams, we have a vision with a caring mindset to strive to build the best people, brands, partnerships, services, systems, community, and the environment. Corporate Mission We endeavor to provide delightful customer experience with our very best customer service quality as we aspire to gain the trust and respect of our clients, suppliers, and partners. To inspire and nurture our employees to realize their full potential and foster a work environment that encourages new ideas, innovations, and growth.
Bachelor's or Equivalent



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