Commercial Analytics Specialist

10 hours ago


Kuala Lumpur, Malaysia Maxis Full time

Are you ready to get ahead in your career?
- We want to empower you turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?
- Accountable for building trusted advisory relationships with business units to influence decisions with insights and facts.
- Proactively working on business insights and deep dives from product perspectives and able to make strategic recommendations to drive incremental revenue.
- Sensitive to industry and market trends and perform benchmarking / deep dives to identify opportunities and threats.

Job responsibilities:

- Build, maintain and analyze business performance reports, trending analysis and KPI dashboards to facilitate business decisions and follow up actions (if any).
- Proactively working on customer insights, segmentation and product analysis and able to make strategic recommendations to Management to generate incremental revenue across prepaid and postpaid products within Consumer Business.
- Conduct post product implementation review for future learnings and propose recommendations on pricing strategy or product restructuring for value optimization.
- Responsible for customer lifecycle management analysis.
- Review and validate assumptions for business cases for product launches.

What do you need to have for this role?
- Bachelor's degree in related fields
- A minimum of 5 years working experience in commercial analytics, customer analytics, pricing, business performance management, CRM or related fields
- Proficient in Microsoft Excel (intermediate to advanced level), PowerPoint and Qlik.
- Experience in SQL skills, Google Big Query or Google Data Studio would be a plus.
- Someone who is positive, collaborative and passionate
- Possess pro-activeness and creativity

What’s next?

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.



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