Commercial Operations Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia BDP International Full time

Become a vital member of our team as a Commercial Operations Specialist with BDP International.

About the Job

We are seeking an experienced professional to join our team as a Commercial Operations Specialist. In this role, you will play a critical part in supporting our sales teams and ensuring seamless execution of commercial operations.

Main Tasks:

  • Supporting sales teams by scheduling appointments, preparing presentations, and following up on leads.
  • Coordinating spot requests, proactive follow-ups, and Bid Platform support for Vertical Sales reps.
  • Creating and maintaining statistics, reports, and presentations to inform business decisions.
  • Collaborating with internal teams on matters such as credit checks, contracts, and customer visits.

Customer Service:

  • Maintaining accurate customer databases.
  • Handling customer inquiries and providing timely responses.
  • Escalating issues to internal stakeholders and coordinating across departments.

Operational Performance:

  • Tracking shipments and coordinating with local branches and cross-functional teams.
  • Ensuring timely delivery of goods for key strategic customers.

Data-Driven Decision Making:

Generating and analyzing sales reports to inform strategy and decision-making.



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