![Bitget](https://media.trabajo.org/img/noimg.jpg)
Account Customer Service Specialist
3 weeks ago
**Responsibilities**:
- Broad understanding of KYC/AML and have a general sense of risk awareness. Risk conscious with the emphasis on sensitive data sharing.
- Collaborate with the Account team to address customer feedback, improve processes, and enhance the overall user experience.
- Maintain a deep understanding of our products and services to provide accurate and informative responses to customer inquiries.
- Ensure that customer inquiries are addressed efficiently, and issues are resolved to the customer's satisfaction.
- Keep up-to-date with industry trends and market changes to provide informed responses to customer questions.
- Work closely with other customer support specialists to share insights and best practices.
- Assist in identifying and documenting common customer issues to help improve our products and services.
**Job Requirements**:
- Excellent written and verbal communication skills.
- Strong customer service orientation with a dedication to providing exceptional support.
- Ability to work collaboratively within a team.
- Attention to detail and problem-solving skills.
- Familiarity with cryptocurrency and blockchain technology is a plus.
- Able to work in shift and based in KL Eco City
**Job Types**: Full-time, Fresh graduate
**Salary**: RM3,500.00 - RM5,088.80 per month
**Benefits**:
- Health insurance
- Maternity leave
- Professional development
- Work from home
Schedule:
- Afternoon shift
- Day shift
- Evening shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
-
Customer Service Specialist
2 weeks ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Customer Success Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Customer Service Specialist
2 weeks ago
Kuala Lumpur, Malaysia Agensi Pekerjaan VR Excellent (M) Sdn Bhd Full time**Customer Service Specialist - Kuala Lumpur** **Job role**: **Requirements**: - Previous experience in sales and/or customer service - Excellent face to face and phone communication skills with customers - Fluent in Chinese - Ability to build and nurture relationships with customers, clients and agents - The ability to manage a diverse range of tasks - A...
-
Customer Success Specialist
4 weeks ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Customer Service
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full timeBecome a product expert that help customers for best solution. Delivery High End customer service to clients Should be active on Social media so could understand the customer's concern.Requirements: Basic understanding of PC & mobile device troubleshooting 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred....
-
Remote Customer Service Specialist
3 weeks ago
Kuala Lumpur, Malaysia Mindpec Solutions Full time**The Opportunity: Customer Service Executive for Mandarin or Cantonese Speaker Only** As a Customer Service Executive, you will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **What's in it for you?** - **Passionate Team Environment**: Join a...
-
Customer Service Representative
6 days ago
Kuala Lumpur, Malaysia Brandt Business Service Full time**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...
-
Mandarin Customer Service Specialist
4 weeks ago
Kuala Lumpur, Malaysia GienTech Full time**Job Type** Onsite full-time job **Area** Global Internet/ IT **Office Location** MID VALLEY, Kuala Lumpur, Malaysia **Working Days** 5 working days and 2 off days per week **Working Times** Rotational Shift (Weekend & Night Shift) **Benefits** Annual Leaves| Group Term Life & TPD| EPF | Critical Illness | Professional Supports **Responsibilities** -...
-
Customer Service Specialist
3 weeks ago
Kuala Lumpur, Malaysia Mhub Full time**Responsibilities**: - Provide accurate information about products, services, and policies to customers. - Assist customers with system queries, problem-solving, service requests and resolving solutions or user complaints. - Document customer interactions via the ticketing system. - Collaborate with other team members to escalate complex issues and ensure...
-
International Customer Service Specialist
2 weeks ago
Kuala Lumpur, Malaysia Bread Advertising Full timeOur client, a global insurance company, is looking for an International Customer Service Specialist. **Responsible**: - Support the seamless experience of customers and brokers with our services. - Observe key performance indicators including the speed of local policy issuance,reinsurance premium collection. - Maintaining the quality of data in...
-
Customer Account Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia HPE Full timeCustomer Account Specialist This role has been designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications...
-
Customer Service
7 days ago
Kuala Lumpur, Malaysia SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full timeBecome a product expert that help customers for best solution. - Delivery High End customer service to clients - Should be active on Social media so could understand the customer’s concern. **Requirements**: - Basic understanding of PC & mobile device troubleshooting - 1 to 2 years of experience in customer service with 1 year in a Tech support process...
-
Customer Support Specialist
4 weeks ago
Kuala Lumpur, Malaysia Wilhelmsen Full timeJoin our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Job title CS Specialist, FSS Purpose CS Specialist is part of the fss service helpdesk team. CS Specialist is responsible to attend to Service Now (SN) tickets within the specified SLA, resolve SN tickets (within...
-
Customer Support Specialist
6 minutes ago
Kuala Lumpur, Malaysia Wilhelmsen Full timeJoin our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Job title CS Specialist, FSS Purpose CS Specialist is part of the fss service helpdesk team. CS Specialist is responsible to attend to Service Now (SN) tickets within the specified SLA, resolve SN tickets (within...
-
Customer Service Specialist
2 weeks ago
Kuala Lumpur, Malaysia Mars Consulting Sdn Bhd Full timePosition responsibilities: 1, Responsible for daily customer pre-sales discussions, after-sales consulting and answering system functions related questions; 2, Responsible for customers after-sale service, operation of the system and providing training to new clients; 3, Responsible for product usage issues reporting and providing timely feedback, maintain...
-
Customer Service Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia SummitNext Technologies Sdn Bhd Full timeWe, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Customer Service Specialists, providing unrivalled support to clients within the dynamic transportation & logistics...
-
Customer Service Specialist
4 weeks ago
Kuala Lumpur, Malaysia Epique Plus Naza Tower Full timeCustomer Service Specialists play a vital role in shaping a company's reputation and are essential in maintaining customer loyalty and attracting new business through positive word-of-mouth and reviews. Resolving Customer Issues: Actively working to understand customer concerns, complaints, or problems and taking appropriate actions to resolve them...
-
Service Advisor
3 weeks ago
Kuala Lumpur, Malaysia Stuttgarage - Continental Car Specialist Full timeService Advisor diperlukan untuk membantu syarikat memastikan pelanggan mendapat servis yang terbaik di Stuttgarage - Continental Car Specialist SYARAT-SYARAT KELAYAKAN - Skil komunikasi yang sangat baik - Pengalaman sebagai Automotive SA - Boleh bekerja di dalam team - Menepati masa dan disiplin yg tinggi - Jujur & amanah **Gaji: RM2,700 -...
-
Customer Service Specialist
2 weeks ago
Kuala Lumpur, Malaysia MEXC Global Full timeHello! MEXC is looking for an Online Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for!**Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company **Job Responsibilities:** - Responsible for...
-
Customer Accounts Specialist
1 month ago
Kuala Lumpur, Kuala Lumpur, Malaysia HPE Full timeCustomer Accounts Specialist - SPacWho We Are:Hewlett Packard Enterprise is a global company leading the way people live and work. We specialize in connecting, protecting, analyzing, and acting on data and applications from edge to cloud for companies to thrive in today's world. Our culture focuses on innovation and diversity, making bold moves together for...