Customer Service Officer

**Responsibilities**: - Tune in attentively to customer inquiries and empathize with their concerns, showing a genuine commitment to resolving issues. - Provide accurate and up-to-date information about products, services, policies, and promotions to customers. - Assist customers in navigating our website, online platforms, and self-service tools, guiding...

**Responsibilities**: - Tune in attentively to customer inquiries and empathize with their concerns, showing a genuine commitment to resolving issues. - Provide accurate and up-to-date information about products, services, policies, and promotions to customers. - Assist customers in navigating our website, online platforms, and self-service tools, guiding...

Location: Medini 7 Working Hours: 8:00AM - 5:00PM / 1:00PM - 10:00PM Off Day: 1 Day Working Arrangement: On site Job Requirements: - At least SPM leavers - Fluent in Malay and English (Fluency in Mandarin is an added advantage) - Fresh graduates are encouraged to apply - Willing to work in KL - Has your own laptop/desktop and strong internet connection...

Location: Medini 7 Basic Salary: RM1,900 + KPI Incentive (Up to RM400) + Night Shift Allowance (Up to RM300) Working Hours: 24x7 Rotational Shift Off Day: 2 days Working Arrangement: On site Job Requirements: - At least SPM leavers - Fluent in Malay and English (Fluency in Mandarin is an added advantage) - Fresh graduates are encouraged to apply -...

Location: Medini 7 Basic Salary: RM1,900 + KPI Incentive (Up to RM400) + Night Shift Allowance (Up to RM300) Working Hours: 24x7 Rotational Shift Off Day: 1 day Working Arrangement: On site Shuttle Bus is provided at KipMart Tampoi, Shell Sri Skudai, Jusco Taman U, Mydin Mutiara Rini, JBCC RHB, KFC Larkin Sentral, Alliance Bank Bukit Indah and Nusa...

Location: Medini 7 Basic Salary: RM1,900 + KPI Incentive (Up to RM400) + Night Shift Allowance (Up to RM300) Working Hours: 24x7 Rotational Shift Off Day: 2 days Working Arrangement: On site Shuttle Bus is provided at KipMart Tampoi, Shell Sri Skudai, Jusco Taman U, Mydin Mutiara Rini, JBCC RHB, KFC Larkin Sentral, Alliance Bank Bukit Indah and Nusa...

Manage large amounts of incoming phone calls - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate...

**CUSTOMER SERVICE OFFICER** **JOHOR BAHRU SERVICE CENTRE 2** - TAMAN NUSA PUNCAK, 79200, ISKANDAR PUTERI_ AUTOPASS COLLECTION CENTRE LAND TRANSPORT AUTHORITY OF SINGAPORE - **JOB SCOPE**_ - ASSIST MOTORIST IN CARD COLLECTION/ACTIVATION AND RECORD ALL THE NECESSARY DETAILS BEFORE ISSUING THE CARD - ASSIST MOTORIST IN VEP APPLICATION...

Location: Medini 7 Basic Salary: RM3,000 + KPI Incentive (Up to RM400) + Night Shift Allowance (Up to RM300) + 6 Days Shift Allowance (Up to RM300) Working Hours: 24x7 Rotational Shift (5.5 Days) Off Day: 1.5 days Working Arrangement: On site Job Requirements: - At least SPM leavers - Fluent in Mandarin and English - Fresh graduates are encouraged to...

**Responsibilities**: - Listen attentively to customer inquiries and empathize with their concerns, demonstrating a genuine commitment to resolving issues. - Provide accurate and up-to-date information about products, services, policies, and promotions to customers. - Assist customers in navigating our website, online platforms, and self-service tools,...

Handling incoming call and message. - Provide exceptional customer service and support to clients, including responding to inquiries and resolving problems. - Taking & processing orders and transportation / delivery arranges. - Maintain existing customer base. - Completion of tasks assigned by superiors. - _**At least 2 years experience**_ in the related...

**Customer Service Specialist - Mandarin and Cantonese speaking** **Location: Nusajaya, Johor Bahru** **The Salary would be as below**: **Basic - RM 3000** **KPI - RM 400** **6th day allowance - RM300** **Night Shift Allowance - RM300** **Working days: 6 days a week** **Working hours: 3 shifts to choose from** **Work from...

Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need. - Resolve customer queries efficiently and escalates problems promptly. - Ensure necessary and appropriate follow up actions are taken. **Requirement**: SPM & SKM Cert - Language proficiency in Bahasa and...

OPEN VACANCY FOR Customer Service Call Centre at Nusajaya/Medini Basic from RM1,900 - RM2,100 Allowance: Night Shift Allowance. RM300 KPI Achieved allowance : RM400 REQUIREMENT - No Experience also can apply. - Good communicate in Malay and English. - SPM and above - Own transport Job Descriptions: - Handling all inbound calls pertaining to customer...

OPEN VACANCY FOR Customer Service at Nusajaya/Medini (Call Centre). BASIC - RM 1900 - RM 2100 (Based on Experience). - Night Shift Allowance. RM300 - KPI Achieved allowance. RM400 REQUIREMENT - No Experience also can apply. - Good communicate in Malay and English. - SPM and above JOB DESCRIPTIONS: - Handling all inbound calls pertaining to customer...

**Job Descriptions**: - Exceeding customer expectations in terms of customer service & accurate information. (Information about the data storage, quotation and etc.) - Working in a team to achieve the required KPI elements and SLA. - Project customer service - liaise with malaysia, singapore, taiwan, asia pasific customers. - Great experience for you to...

_**Gain the Experience You Need Today. Your Opportunity to be apart of an Award Winning International BPO Company**_ - Handling inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other issues related to the company's products - Resolving customer complaints and providing accurate information to improve _customer’s...

**act as a liaison**: - **provide product/services information, answer questions**: - **resolve any emerging problems that our customer accounts might face with accuracy and efficiency

**Location**: - **Nusa Jaya**, a fast-developing city that offers a variety of opportunities - _(FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)_ - **Symphony House Ara Damansara, Petaling Jaya** (accessible by LRT Ara Damansara Station -10mins walking - _FREE shuttle...

Customer Service Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Submit documentation to immigration and other related authorities - Keeping...