D2c Payment Management Analyst
15 hours ago
**Who are we**
Change is the DNA of L'Oréal; we are constantly leading the beauty industry to go beyond. In 1909, we began as a small store selling hair dye. Today, we have a portfolio of 36 international brands and a global presence in 150 countries.
At L'Oréal, there are 6 Zone Business Services Centres supporting the Group. Our ambition is to grow the finance department of the future at L'Oréal and provide world-class services to the Group.
Come join us in our quest of being the #1 BeautyTech Company
**Overview of the role**
The D2C Payment Management Analyst has to:
Work within the Group frame and in coordination with the Global Payment management, provide the highest consumer experience during payment by assuring conversion, fraud management, security & innovation while improving internal processes and systems:
**Responsibilities**
Manage electronic payments efficiency for e-commerce and retail
- Monitor transactions for all e-commerce websites and for retail electronic payments
- Build and monitor relevant KPI
- Optimize transaction approval rate and check out conversion rate
Monitor regulatory environment evolution
Fraud management
- Monitor the antifraud rules
- Minimize cost of fraud while optimizing transaction approval rate and check out conversion rate
- Assess the fraud management tool to maintain a high level of safety and control access to platforms
- Be aware of any new risk of fraud technology
Be the referent for innovation & market watch
- Maintain a high level of knowledge on payment methods, PSP, fraud tools and techno in the zone
- Report on innovation & market watch to the Group B2C Payment Committee
- Organize the regional network to collect accurate information
Project management
- Define Zone roadmap on PSP to rationalize the number of providers
- Lead implementation project (early-stage discussion with a new provider, technical workshops, contract negotiation, integration) with the other departments, IT, supply, accounting, legal, treasury
- Ensure an efficient collaboration with the retail and e-commerce payment providers
**Who we are looking for**
- 1-3+ years in-depth Payment Process & knowledge on chargeback operations expertise
- 1-3 years’ experience in identifying Fraud payment, risk tolerance in a Payment gate away business model
- MS/MBA/MA, applicable certification or equivalent experience required
- English fluent
- **Vous pouvez postuler à trois offres maximum sur une période de 30 jours consécutifs.**:**:
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