Inside Sales Executive

6 months ago


Taman Tun Dr Ismail, Malaysia WORQ Coworking Space Full time

Company Description

WORQ is a flexible-office and community company, with products in coworking spaces, community app, enterprise solutions and looking to grow its offerings to better service and innovate the real estate market. As an innovation firm in this industry, WORQ is a venture capital-backed startup invested by Cradle, 500 Start-Ups, Phillip Capital, Space Matrix ( a sister company of Jungle Ventures ), as well as private investors from Goldman Sachs and Temasek. Winning 5 awards including, Voted the Best Coworking Space of Malaysia by the Malaysia Rice Bowl Startup Awards in 2017, Coworker Member’s Choice Award winner in 2018, Outstanding Incubator / Coworking Space Winner in 2018, Coworker Member’s Choice Award winner for Kuala Lumpur category in 2019 and Coworker Member’s Choice Awards winner with 100,000 sqft of space and growing, housing over 281 companies, we have been able to fuel collaboration on a scale never seen before in Malaysian entrepreneurship history.

WORQ’s fast growth in a sustainable manner has garnered the continued support and investment from the VC world including its latest third round of financing completed amidst COVID-19 with backing from seven follow-on investors, signifying investor confidence in its potential. Its sustainability and risk management is bar none and endorsed by six of the major banks in Malaysia extending loan offers to WORQ, passing the stringent risk test of traditional banks. With a strong base, WORQ is poised to capitalize on the fast-growing flexible office market to reach its vision of making people prosper by working together. It's a massive dream, and we're working passionately to fulfill it. We can't do it alone though - this is where you come in.

**Job Description**:
**Position Summary**:
Inside Sales Executive is responsible for attending to all inquiries coming in from our online and offline channels, providing top services to our potential customers and to address any issues / inquiries they may have. He/she is also responsible to achieve a sales target for our event hall and meeting rooms sales, and to provide end to end customer service to the client, acting as the point of contact before, during, and after the event, working hand in hand with our outlet operation team in delivering the services.
- To qualify and validate inbound leads (new members) to be part of our Coworking Space and maintaining excellent working relationships;
- To assign leads and provide support to the Sales Team till the closing stage
- To optimize the sales conversion process and close sales leads for all coworking products
- To be responsible for event hall and meeting rooms sales and meet monthly sales target
- To consistently meet given goals and matrices and willing to work hard towards meeting those goals
- To assist in coordinating with clients on matters related to events/meeting rooms sales
- Sales Optimisation & Market Analytics
- Other outlet related matters that are consolidated
- Providing support to the sales team on solutions and proposals
- Additional ad-hoc task as assigned by your Superior or Management
- To perform cold callings and customer phone calls required for sales conversion

**Qualifications**:
**Job Requirement(s)**:

- Able to work in a fast paced environment
- Having a sales and customer service mindset
- Experience in Property or Real Estate industry will be an added advantage
- At least 1 year of experience is required for this position
- Proven track record on sales experience - meeting or exceeding given targets
- Ability to drive sales from planning to the closing stage
- Excellent communication, presentation, negotiation and listening skills
- Self-starter individuals with a strong drive to achieve
- Must have good communication and written skills in English and Bahasa Malaysia language
- Great analytical skills to assess and drive sales results

Additional Information
**Bonus points if you have**:

- An entrepreneurial mindset with proactiveness and can do attitude
- A sharp mind
- Outspoken personality


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