Enterprise Customer Support Unit

**Job Summary**: We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be...

**JOB DESCRIPTION**: Position Title : Enterprise Risk Officer Department : Risk Management Immediate Supervisor : Assistant Manager, Risk Management No. of Direct Reports : NA **_Job purpose_** - To support the overall business objectives of the Group by managing enterprise risks, including Environment, Social and Governance (“ESG”) risks. - Aggregate...

**Bandar Sunway, Malaysia**: **Full-Time**: **WHAT WE LOOK FOR**: We welcome talents who have had experience in these industries below: - Cross-border e-commerce - Cloud-based / tech business solutions - Fintech and online payments - Logistics We believe that every business should have the right tools to adapt towards the digital revolution. Today's supply...

**Age range: 26-35** **Responsibilities**: - Specifying and building tools to improve the speed and quality of support. - Analyzing support workflows and making suggestions to improve efficiency and effectiveness. - Working closely with product teams to understand and give input into product changes relating to the customer service department. - Assisting...

**Company Overview** - **Handling incoming calls **and enquiries promptly from **Postpaid customers** accurately and professionally. - **Follow up and resolve** customers complaints and ensure it is close to satisfaction. - Handling general enquiries exp: billing, account, promotion etc. - Follow up and resolve customers complaints and ensure it is close to...

**Company Overview** - **Handling incoming calls **and enquiries promptly from **Postpaid customers** accurately and professionally. - **Follow up and resolve** customers complaints and ensure it is close to satisfaction. - Handling general enquiries exp: billing, account, promotion etc. - Follow up and resolve customers complaints and ensure it is close to...

**Responsibilities**: - Provide necessary support to Sales Team. - To assist in the preparation of commercial documentation such as sales orders, invoices, credit notes & etc. - Respond to customers' inquiries on Company products. - Liaise with all level colleagues. - Other ad-hoc tasks are given by the management. **Requirements**: - Willing to learn...

Job Descriptions: - Coordinate flow of data which including customer's/clients' details, purchase order, invoices and etc. - Key in data into system with minimum human error. - Perform follow-up calls to individual customers and corporate clients to verify information. - Work closely with every department and provide support when necessary. Job...

**Responsibilities**: - Social Media posting and management (LinkedIn, Facebook and WhatsApp) - Prepare monthly rates for new and existing customer air and sea freight. (Eg: Quotation to offer pricing) - Promptly attend to answer and follow up on customer's enquiries, questions, provide quality, professional customer service and the latest news - Build and...

**Responsibilities**: - **Provide prompt and effective customer support through live chat channels.**: - **Address customer inquiries, concerns, and issues in a professional and courteous manner.**: - **Assist customers in navigating our products/services and resolving problems.**: - Create engaging and persuasive copy for various marketing materials,...

**Responsibilities**: - **Provide prompt and effective customer support through live chat channels.**: - **Address customer inquiries, concerns, and issues in a professional and courteous manner.**: - **Assist customers in navigating our products/services and resolving problems.**: - Create engaging and persuasive copy for various marketing materials,...

Company Overview: Job Descriptions: - Conduct follow-up calls or chats for customers who have expressed interest in specific products or services. - Provide detailed product information and address customer inquiries effectively. - Proactively identify opportunities to upsell and cross-sell related products and services during customer interactions. - Offer...

**Responsibilities**: - Experience in handling basic technical / troubleshooting on home fiber related calls - Provide tech support for customers for their account. - Verified users, addressed, resolved and documented issues with customers - Identify and maximize upselling and cross selling sales opportunities. **; Requirements: - Job Requirement**: -...

**JOB DESCRIPTION**: To prepare and submit documentation for customs clearance, including import/export declarations, permits, and licenses. To calculate and process duties, taxes, and other fees associated with international shipments. To communicate with customs authorities and other government agencies to resolve issues and obtain necessary...

Identify and develop IoT sales opportunities by reaching the new and existing global enterprise customers in Industry 4.0 (IoT, Industry4) and identifying potential accounts - Work with The Team to develop and execute sales strategies; create a large pipeline of business within a short period of time; identify new opportunities to grow business, increase...

**JOB DESCRIPTION**: To prepare and submit documentation for customs clearance, including import/export declarations, permits, and licenses. To calculate and process duties, taxes, and other fees associated with international shipments. To communicate with customs authorities and other government agencies to resolve issues and obtain necessary...

**Responsibilities**: - Specifying and building tools to improve the speed and quality of support. - Analyzing support workflows and making suggestions to improve efficiency and effectiveness. - Working closely with product teams to understand and give input into product changes relating to the customer service department. - Assisting with the design and...

**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...

**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...

Handle customer enquiries, i.e. to provide quotation and technical information. - Supports tender documentation work when required. - Involve in the procurement and delivery of goods. - Provide pre-sales technical assistance, product demonstrations, customer education on using the products supplied. - Troubleshoot simple technical issues and provide prompt...