Customer Service Documentation Officer

**JOB LOCATION: SETIA ALAM, SHAH ALAM** Key Responsibilities: - To work closely with external and internal customers to ensure shipment documentation completeness for clearance purpose - Job creation and coordination with internal stakeholders - Ensure customer enquiries, complaints and etc are resolved within time frame required - To issue Malaysian...

**JOB LOCATION: SETIA ALAM, SHAH ALAM** Key Responsibilities: - To work closely with external and internal customers to ensure shipment documentation completeness for clearance purpose - Job creation and coordination with internal stakeholders - Ensure customer enquiries, complaints and etc are resolved within time frame required - To issue Malaysian...

**JOB LOCATION: SETIA ALAM, SHAH ALAM** Key Responsibilities: - To work closely with external and internal customers to ensure shipment documentation completeness for clearance purpose - Job creation and coordination with internal stakeholders - Ensure customer enquiries, complaints and etc are resolved within time frame required - To issue Malaysian...

Handling Customer’s inquiries and ensure to comply with operation procedures. - Handling customer complaints and resolving issues to ensure customer satisfaction. - Build up a loyalty bond with the customer by providing excellent customer services. - Coordinating with other departments within the organization to ensure smooth and efficient operations. -...

**Job Opportunity: Customer Service Officer ** **Position: Customer Service Officer** **Type: Full-time** **Schedule: 5 days a week with 2 off days. (Each Shift is 10 hours with 1 hour break.)** **Responsibilities**: - Greet and assist customers with a positive attitude. - Provide information on pricing, lanes, and services. - Manage reservations,...

Our client is a is a global shipping and logistics company that operates one of the largest container shipping fleets in the world. With a rich history spanning several decades, it has established itself as a leading player in the maritime industry, offering comprehensive shipping services across various trade routes. As a Documentation Manager, you will...

Work as a Cashier or Customer Service Officer in a bowling center. **Working Time: - ** **Shift 1 : 9.30AM - 6.00PM** **Shift 2 : 4.00PM - 12.30PM** **Every week rotational Shift **Salary**: RM1,500.00 - RM2,000.00 per month

**OFFICE PHARMACIST ASSISTANT CUSTOMER SERVICES** **(OFFICE BASED CORPORATE TEAM BIG PHARMACY)** **Salary range RM2000 - RM3000** **Requirement** **-Minimum Diploma Pharmacy, Nursing, Medical, Healthcare or equivalent** **-Can work in office environment** **-Experience in screening prescription by call/whatsapp** **-Good customer service** **Work Location...

**KEY DUTIES AND RESPONSIBILITIES** - Process all Sales Orders accurately and promptly. - Prepare and issue sales invoices - To support sales & marketing activity - Answers all customers’ queries professionally and courteously. - Records and resolves all after-sales issues. - Seeks assistance from Supervisors for unresolved queries if necessary. -...

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...

JOB DESCRIPTION: - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic...

Understand Company's branding and corporate guideline to maintain good reputation of the brand towards customers. - To answer and assist all type of customer's inquiry from all the communication platform such as: Ø Whatsapp Ø Direct Message on Social Media Ø Phone Call Ø Telegram - To fully handle Jovian RTW Inquires following the guideline and...

Responsibilities: - provide daily general administrative support to ensure the smooth running of day-to-day office and business operations activities - To attend to all customer fulfillments after-sales closed - Reply comment and enquiries from online platform like Tiktok, IG, FB etc. - Check for any complain, replacement and return parcel request by...

**Responsibility** - Handle inbound calls and outbound calls if required - Maintain accurate records and document all customer service interactions and resolutions - Work closely with Operation, Quality Assurance, and other relevant departments in resolving customer feedback - Measure and report insights from customer feedback data to respective departments...

**Hiring Branch: Cycle & Carriage Glenmarie, Shah Alam** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for...

**Position Overview**: **Key Responsibilities**: - Customer Support: Provide prompt, professional, and courteous assistance to customers, responding to their inquiries, complaints, and requests through various communication channels. - Problem Resolution: Identify and resolve customer issues promptly by gathering relevant information, troubleshooting...

Handling intake, scanning, verification, and storing documents. - Filing and archiving relevant documentation. - Retrieving files for other employees and customers when needed. - Designing templates for documents, file types, and document databases. - Checking and editing documents for accuracy and compliance. - Controlling the flow of documents for accuracy...

**Responsibilities**: - Responsible for prompt delivery to Idemitsu's customers (i.e.OEM, Industrial and Automotive). - Prompt submission of assigned report. - Responsible for master creation for SAP distribution module. - Fully understand and utilize SAP distribution module for work and able to advise others CS user. - Monitor and analyze monthly delivery...

Execute the booking and pre-book volume with Customer appointed ocean liners. - Responsible to secure the vessel space and actively liaise with forwarding team, liner and customer to ensure shipments are booked as per requirement. - Work closely with 3PL forwarding and warehouse team in managing container delivery issues with liners. - Responsible to follow...

Contract type: - Permanent- Location: - Shah Alam- Specialisation: - Business Process Outsourcing & Global Business Service- Reference: - PR/156230- Contact details: - Shuya Looi- Job published: - November 03, 2023 16:32**COMPANY BACKGROUND** - BPO industry (support for travel project) **JOB RESPONSIBILITIES** - Ensures all customer inquiries/ issues/...