Retail Manager

2 weeks ago


Teluk Bahang, Malaysia Sim Leisure Adventureplay Full time

**Job scope**
- Oversee the entire retail outlets in the park which includes the Merchandise store, F&B outlet, ensuring adequate level of efficiency is achieved
- Ensure that all retail outlets are operated efficiently and professionally in terms of customer service, cleanliness and presentability are met
- Supervise and guide staff towards maximum performance
- Prepare and control the retail’s budget aiming for minimum expenditure and efficiency
- Monitor and manage stock levels by setting up par level and ensure purchases stay within budget
- Monitor and analyse sales revenue report by projecting forecasts
- Ensure the necessary legal health and safety guidelines are compiled at all times
- Plan and update promotional events
- Handle complains from customers regarding on retails matters
- Ensure that the responsibilities of F&B within the operations assigned group meals and performed professionally. Includes managing the vendors, ensuring that the food items are sent on time as well as sufficient and safe to eat.
- To properly maintain and create records and documentations with accurate and up to date information, according to company and legal standards, when required.
- To constantly look for ways to improve the effectiveness and efficiency of the department by suggesting improvements wherever needed.
- To carry out duties as tasked with a professional attitude, ensuring that Sim Leisure’s service standards, objectives and code of conduct are met or exceeded at all times

**Requirements**:

- 5 years of proven management experience
- Experienced in retail management
- Excellent Leadership and management skills
- Outstanding Communication skills
- Strong cultural and commercial awareness
- Reporting skills
- Analytical mind and familiar with data analysis principles

**Salary**: RM5,000.00 - RM8,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Parental leave

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Teluk Bahang: Reliably commute or planning to relocate before starting work (required)


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