So, Customer Service, Wealth Banking
5 days ago
**Responsibilities**:
- Assist with providing solutions to inbound customer inquiries through effective problem solving and decision making
- Assist immediate manager with team motivation and performance monitoring
- Mentor associates to improve individual performance
- Consistently achieve individual and team performance targets under little to no direct supervision
- Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
**Job Requirements**
- Proficient in Microsoft Office
- Effective verbal and written communication skills
- Sales experience
- Excellent influencing and relationship management skills
- Proven ability to work under limited supervision and seek out advancement opportunities
- Excellent technical and data entry skills, including utilizing a 10-key touchpad
- Proven ability to creatively solve problems
- Diploma or equivalent
**Be a part of UOB Family
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