Officer, Data and Report

2 days ago


Petaling Jaya, Malaysia AXA Full time

**Officer, Data and Report** **(**220008U6**)**

**PRIMARY LOCATION**: MALAYSIA-SELANGOR-PETALING JAYA

**ORGANIZATION**: AXA Partners - AP Services & Assistance

**CONTRACT TYPE**: Regular

**SHIFT**: Day Job

SCHEDULE**: Full-time

**DESCRIPTION**
- Responsibilities
- Adhere to agreed TAT for Data Processing
- Adhere to agreed TAT for Card printing
- Perform verification for operations team (i.e. TPA, ITO, Mediclinic)
- Check and create plan codes based on Schedule of Benefits
- Escalate complex issues to Data Department superiors
- Assumes the Agent role of the department in the delivery of services.
- Accountable to the Senior Officer, Executive, Head of Department, department leader and the Senior Management of the company.
- Expected Competencies
- Perform job duties as assigned
- Ability to use in house resources to find specific information
- Able to recall important and commonly-used information and generally familiar with reference documents available
- Perform repetitive work according to set procedures
- Perform with frequent interruptions and/or distractions
- Perform effectively under conditions of fluctuating workloads
- Set priorities which accurately reflect the relative importance of job responsibilities
- Prioritize assignments to complete work in a timely manner
- Work independently and follow through on assignments with mínimal direction
- Compliant to all standard operating procedures, operations workflows, regulations and protocols.

**QUALIFICATIONS**

1. Diploma or Degree holder in related fields of Administrative / Information Technology fields

2. Procifient in Microsoft Excel (ablity to construct formulas or macros will be given preference in selection process)

3. Previous job experience in Insurance industry (policy servicing or new business roles will be an added advantage)

**ABOUT AXA**

AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention.

Our mission: Empower people to live a better life.
Our values: Customer First, Courage, Integrity and One AXA.

AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.
AXA Partners’ role is also to implement innovative solutions emerging from the AXA Innovation unit.
Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters.

**WHAT WE OFFER**

By joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise & diversity. Our focus is on accelerating the development of everyone’s skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth.

Additionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary.


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