Inbound and Outbound Call Executive

2 weeks ago


Kuala Lumpur, Malaysia Telecontinent Sdn Bhd Full time

Able to start on **6 May 2024**:

- **Min. SPM holder**:

- **Good command in English and Bahasa Malaysia (read, written, and spoken)**:

- **Pass pre-phone interview & assessments.**

**Responsibility**

Job scope
- Excellent telephone etiquette (professional, confident and patient)
- Handle incoming customer enquiries over the telephone
- Identify cause of problems and recommend solutions

Working Days
- 5 working days, 2 rest days (can be on weekend or weekdays)

Working Shift:

- **Morning**:

- **8:00am - 5:00pm**:

- **9:00am - 6:00pm**:

- **Evening**:

- **1:00pm - 10:00pm**:

- **3:00pm - 12:00am**

Remuneration Package
- Basic salary: RM2,150.00 (Fixed)
- KPI allowance: Maximum RM1000.00 (performance based)
- Shift allowance (depends on working shift)
- OT allowance (If applicable)

Location**:Level 10, U Mobile Berjaya Times Square Jalan Imbi, Kuala Lumpur**

**Benefits**
- Annual Increment (Based on performance)
- Annual Bonus (Based on performance)
- Referral program (Reward provided - T&C Applied)

Training Provided

**Salary**: RM2,150.00 - RM2,350.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay

**Education**:

- STM/STPM (preferred)

**Experience**:

- Call Center: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)



  • Kuala Lumpur, Malaysia Telecontinent Sdn Bhd Full time

    **Requirements** - Must possess at least a SPM and above - Preferably Mandarin speaker - Efficient in using computers - Capable of working under pressure **Responsiblities** - Handle inbound/outbound calls - Persuade potential customers to purchase a product or services - Explain product or services in detailed - To meet sales target consistently based on...


  • Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full time

    DUTIES AND RESPONSIBILITIES: - Professionally Interact with customers via voice (end to end handling of calls) as part of inbound and outbound function to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets - Cross-selling of all products and services including all upgrades for product & packages -...

  • Market Surveyor

    4 weeks ago


    Kuala Lumpur, Malaysia Recruit Express Full time

    **Outbound call market surveyor** - Working hour - 11am-8pm (1 hour break) - Salary: RM80 (first 3 days probation) ; RM100 (4th day onward - after probation) - Location: Eko Cheras Mall (MRT Taman Mutiara station) **Job scope**: - Answer the phone and ask respondent questions based on list provided (Malaysia & SG respondent) - Able to communicate in good...

  • Recovey Executive

    4 weeks ago


    Kuala Lumpur, Malaysia Cxl executive Full time

    **Job description** **Position**: Recovery Executive (Asia Jaya) **Location**: Petaling Jaya ( 2 minutes walking distance from LRT Asia Jaya) **Basic Salary **:RM 2000 + Incentive (RM 750 - RM 4000) + OT **Intake **:Immediate Hiring - May / June 2023 (No notice required) **Requirement**: - Must possess at least SPM, Diploma and Degree Certificate -...


  • Kuala Lumpur, Malaysia Dytan Health On-Line Full time

    **Responsibilities** - Make sure that all Medical, APS & QS medical reports are completed and QC before sending to insurance company. - Handle inbound and outbound calls. - Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time. - Assist in overall administrative duties. **Requirements**: -...

  • Sales Operations

    1 month ago


    Kuala Lumpur, Malaysia TC Management Services Corporation Sdn Bhd Full time

    To support the Destination Management and team members in developing new products for various markets - To service the B2B demand of international and domestic markets based on existing and new products - To manage and build rapport with suppliers of both inbound and outbound products - To support in costing, coordinating and organizing the needs of B2B...

  • Mice Inbound Support

    1 month ago


    Kuala Lumpur, Malaysia Mayflower Group Full time

    Mayflower is the leading total travel service specialist in Malaysia, catering to both individuals and corporate bodies with its diversified range of services. With an extensive sales network globally serving 57 countries, supported by over 300 foreign and 500 local partners working closely with our dedicated sales team To support the Product Destination...


  • Kuala Lumpur, Malaysia Dytan Health On-Line Full time

    **Responsibilities** - Make sure that all Medical, APS & QS medical reports are completed and QC before sending to insurance company. - Handle inbound and outbound calls. - Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time. - Assist in overall administrative duties. **Requirements**: -...


  • Kuala Lumpur, Malaysia CXL Executive Sdn Bhd Full time

    **Position**: Customer Service Inbound (Immediate Hiring) **Intake Date : 29** **March 2024** **Working Location**: Bangsar, Kuala Lumpur **Working Days **:Monday - Sunday (2days off - rotate) **Working Hours**: 8.00am - 5.30pm/ 12.30pm - 10.00pm **Basic Salary : RM2,500** **JOB DESCRIPTIONS**: - To attend / answer incoming calls from customer, identify...

  • Customer Service

    4 weeks ago


    Kuala Lumpur, Malaysia ANTARA CAPITAL RESOURCES SDN BHD Full time

    Contact person : En.Aaron **0129737175** ( whatsapp & call ) - Office number **:0340428041** - Location : Plaza Pekeliling, Sentul. (**opposite IPD Sentul**) **Job Requirements** - Must possess at least SPM Cert - Good working attitude, Passionate, Self-motivated, and able to communicate well with people of all levels. - Result-oriented with good...


  • Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full time

    Terms and conditions applies - your salary will be paid RM 1,800 for the first 5 months of employment, and on top of that you will get a confirmation bonus of RM3, 500 and your salary will kick off in full amount based on approval upon your confirmation with SRG AP. **Job Description**: Job Highlights - MNC Company & Professional Career Exposure - Easy...


  • Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full time

    Terms and conditions applies - your salary will be paid RM 1,800 for the first 5 months of employment, and on top of that you will get a confirmation bonus of RM3, 500 and your salary will kick off in full amount based on approval upon your confirmation with SRG AP. **Job Description**: Job Highlights - MNC Company & Professional Career Exposure - Easy...

  • Collection Officer

    1 month ago


    Kuala Lumpur, Malaysia Cxl executive Full time

    **Position**: E-Commerce Collection Officer **Location**: Mid Valley **Basic Salary **:RM 2,400 - RM2,500 + Incentive + OT **Intake **:Immediate Hiring - September 2023 (No notice required) **Requirement**: - Must possess at least SPM, Diploma and Degree Certificate - Required Language(s) : Very Fluent in Bahasa Malaysia, English - **Experience in...


  • Kuala Lumpur, Malaysia CXL Executive Sdn Bhd Full time

    **Position**: Customer Service Inbound Mobile (Immediate Hiring) **START INTAKE: 26-Apr | 3-May | 10-May | 17-May** **Working Location**: Bangsar, Kuala Lumpur **Working Days **:Monday - Sunday (2days off - rotate) **Working Hours**: 8.00am - 5.30pm/ 12.30pm - 10.00pm **Basic Salary : RM2,500 FIX No Allowance** **JOB DESCRIPTIONS**: - To attend / answer...


  • Kuala Lumpur, Malaysia ARTA LIVE SDN BHD Full time

    **Customer Service**: - Provide top notch front line of support for customers and ensuring optimal product and service satisfaction. - Manage inbound and outbound calls by providing optimum service to customers. - To act as liaison between customers and sales team to handle both pre-sales and post sales service function. - Manage inbound and outbound...

  • Process Executive

    4 weeks ago


    Kuala Lumpur, Malaysia Cognizant Technology Solutions Full time

    **Sr. Process Executive - Tech Support** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo ** Responsibility**: **Stakeholder/Business Management**: - They serve all client business divisions with the client side interactive components using JavaScript / JQuery, Ad development...

  • Process Executive

    7 days ago


    Kuala Lumpur, Malaysia Cognizant Full time

    Process Executive - Voice **Sr. Process Executive - Tech Support** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo **Responsibility**: **Stakeholder/Business Management**: - They serve all client business divisions with the client side interactive components using JavaScript /...


  • Kuala Lumpur, Malaysia WEBHELP Full time

    **Product/service sales, upsell (inbound and outbound)** - Qualify opportunities and handle objections - Conduct C-level conversations with senior executives in prospective accounts - Explain our products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs - Execute outbound prospecting...


  • Kuala Lumpur, Malaysia WEBHELP Full time

    **Working Location : Govo, Platinum Sentral**_ **Job Summary** **Product/service sales, upsell (inbound and outbound)** - Qualify opportunities and handle objections - Conduct C-level conversations with senior executives in prospective accounts - Explain our products/solutions and value proposition to businesses of different verticals and sizes and explain...


  • Kuala Lumpur, Malaysia IT Business Solutions Sdn Bhd Full time

    Serves customers by providing product and service information and resolving product and service problems - Manage Inbound/Outbound phone calls. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Perform servicing calls to reach out to...