Inbound Customer Service

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**POSITION TITLE**:Customer Service Inbound (KL) **INTAKE**: 29 April 2024 **CONTRACT DURATION**:1 Year **SALARY**: - RM1,700 to RM1,900 + Commission _(Normal Speaker)_ - RM1,900 + Commission + RM300 _(Language Allowance - Mandarin)_ **WORK LOCATION**: Jalan Pantai Baharu, 59100. Kuala Lumpur. **WORKING HOURS**:Monday - Sunday, 08:00AM - 10:00PM...

Job Title: Customer Service Inbound Call - WFHBasic Salary : RM1600-RM1800 + AllowanceAllowances:Technical 250Transport max 200PFP 300Shift 60Contract : 12 Month (Renewable)Working Hour : Shift basis each shift 8 hours working 2 day off per week (last shift ended 10pm)Join Date : 7 June 2024Job Duty:• Responsible to ensure customer satisfaction in...

Detials:Please find detail of position as belowLocation : Bangsar Kuala LumpurBasic Salary : RM2500Contract : 6 Month Working Hour : Shift basis each shift 8 hours working 2 day off per week (last shift ended 10pm)Join Date : 17 May 2024Job Duty:• Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and...

Job Details: - Assist & Resolve Customer issue, complaints in Call, 80% Inbound Calls, 20 Outbound calls - Handling Malaysian/ Singaporean / Australian Market - Working in Fintech Industry, mainly related with financial system issue. **Location: Kuala Lumpur, Near public transport ( LRT, KTM), 10 mins walking distance only.** **Working Days: 5 working...

Job Details: - Assist & Resolve Customer issue, complaints in Call, 80% Inbound Calls, 20 Outbound calls - Handling Malaysian/ Singaporean / Australian Market - Working in Fintech Industry, mainly related with financial system issue. **Location: Kuala Lumpur, Near public transport ( LRT, MRT, BUS), 10 mins walking distance only.** **Working Days: 6...

Terms and conditions applies - your salary will be paid RM 1,800 for the first 5 months of employment, and on top of that you will get a confirmation bonus of RM3, 500 and your salary will kick off in full amount based on approval upon your confirmation with SRG AP. **Job Description**: Job Highlights - MNC Company & Professional Career Exposure - Easy...

Position - Customer Service Agent - Call Center - Inbound Calls Working Location -Bangsar South Working hours - 24-7 rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,200- RM 3,000- Based on highest qualification + relevant working experience. Fixed Monthly Attendance Allowance - RM200 **Responsibilities**: Primarily...

Campaign | DTH/IPTV - Customer Care Consultant Job Scope ~ To attend inbound calls pertaining cust inquiries about Astro DTH product n services Working Location : Plaza Sentral, KL sentral Working Hours ~ Rotational Shift mon - sunday (2Days off) 9am to 6pm 10am to 7pm 11am to 8pm 12noon to 9pm Salary Package - Basic up to RM2800 - Terms and...

Full-Time position - Paid Training is provided. - Basic Salary from RM2,300- RM2,500 (based on relevant working experience) - Fixed attendance allowance RM200 - Working Location: Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. - Working Hours: Rotation Shifts, Monday - Sunday (5 working days & 2 rotational off days)...

**Role**:Sales - Inbound **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Inside Sales mandarin + english speaker - Requirements: Language - English and Mandarin Speaker Minimum 1 year experience of Inside Sales IT sales experience,...

**Company Overview**: Our client is a leading global insurance provider in Malaysia, seeking an Inbound Contact Center Executive to join their team. - Provide exceptional customer service via inbound calls. - Deliver polite, professional, and accurate responses. - Manage customer expectations and resolve issues promptly. - Collaborate with departments to...

Mayflower is the leading total travel service specialist in Malaysia, catering to both individuals and corporate bodies with its diversified range of services. With an extensive sales network globally serving 57 countries, supported by over 300 foreign and 500 local partners working closely with our dedicated sales team To support the Product Destination...

**Responsibilities** - Make sure that all Medical, APS & QS medical reports are completed and QC before sending to insurance company. - Handle inbound and outbound calls. - Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time. - Assist in overall administrative duties. **Requirements**: -...

**DUTIES AND RESPONSIBILITIES**: - Professionally Interact with customers via voice (end to end handling of calls) as part of inbound and outbound function to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets - Cross-selling of all products and services including all upgrades for product &...

Our client, a leading banking services institution in the region, is expanding their Contact Centre and seeking CSOs with good communication skills to handle incoming customer inquiries to offer the best-in-class service **Responsibilities**: Â- Ensures highest standard of service delivery on personalized phone services to our customers Â- Resolves...

The Customer Service Representative interfaces with customers via inbound Chat, outbound Chat, or through the internet. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - Ensure service delivered to our customers - Clarify customer...

Location: Office is based at Kerinchi - Industry: Telecommunications - Working hours: Earliest shift starts at 8am, last shift ends at 10pm - Working days: 5 days, 2 days off - Salary: SPM - RM1500, Diploma RM1700.00, Degree RM1800.00 + Shift Allowance RM60.00 + Transport Allowance: RM200.00 + Basic Skill Allowance RM250.00 after training + Performance...

To efficiently handle inbound and outbound customer call inquiries.To provide fast and timely solutions to all customer related problems.To ensure customer satisfaction by providing excellent Customer Services.To be constantly guided by company's service standards.Effectively manage large numbers of incoming callsHandle complaint, provide appropriate...

To efficiently handle inbound and outbound customer call inquiries.To provide fast and timely solutions to all customer related problems.To ensure customer satisfaction by providing excellent Customer Services.To be constantly guided by company's service standards.Effectively manage large numbers of incoming callsHandle complaint, provide appropriate...