Customer Service Inbound

Position - Customer Service Agent - Call Center - Inbound Calls Working Location -Bangsar South Working hours - 24-7 rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,200- RM 3,000- Based on highest qualification + relevant working experience. Fixed Monthly Attendance Allowance - RM200 **Responsibilities**: Primarily...

**Role**:Sales - Inbound **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Inside Sales mandarin + english speaker - Requirements: Language - English and Mandarin Speaker Minimum 1 year experience of Inside Sales IT sales experience,...

SO - MGR, Customer Service Officer, Inbound Servicing Posting Date: 14-May-2023 Location: Kuala Lumpur, Wilayah Persekutuan, MY Company: United Overseas Bank (Malaysia) Bhd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in...

**Company Overview**: Our client is a leading global insurance provider in Malaysia, seeking an Inbound Contact Center Executive to join their team. - Provide exceptional customer service via inbound calls. - Deliver polite, professional, and accurate responses. - Manage customer expectations and resolve issues promptly. - Collaborate with departments to...

**Responsibilities** - Make sure that all Medical, APS & QS medical reports are completed and QC before sending to insurance company. - Handle inbound and outbound calls. - Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time. - Assist in overall administrative duties. **Requirements**: -...

Our client, a leading banking services institution in the region, is expanding their Contact Centre and seeking CSOs with good communication skills to handle incoming customer inquiries to offer the best-in-class service **Responsibilities**: Â- Ensures highest standard of service delivery on personalized phone services to our customers Â- Resolves...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Focus Focused Communication Skills business communication Customer oriented Customer service advisor...

**Location: KL Sentral (Accessible by LRT, MRT, KTM, Monorail)** **Job Descriptions**: - Handle inbound calls,emai,live chat - Respond promptly and provide effective solutions for customers' inquiries - Maintain a positive, empathetic, and professional attitude toward customers - Ensure customer satisfaction and provide professional customer support -...

Position - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...

**Role**:Customer Service Executive -Technical **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Mandarin Cantonese english - Customer Service Executive Qualification: Completed with SPM, UEC, ICGSE certificate Language:...

Position - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...

**Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Cantonese Customer Service Agent Mandarin or Cantonese Voice Support Fluent both Cantonese and English - Qualification: Completed with SPM,...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Focus Focused Mobile Communications Communication Skills business communication Customer oriented Customer...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Focus Focused Mobile Communications Communication Skills customer service analyst business communication...

Attending to inbound calls only and assisting customers inquiries pertaining credit cards - No Sales and out bond call required - Ad-hoc assignments or tasks assigned Contract length: 12 months **Salary**: RM2,400.00 per month **Benefits**: - Health insurance Schedule: - Day shift - Monday to Friday Ability to commute/relocate: - Kuala Lumpur:...

**Role**:Customer Service Executive **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Focus Focused Communication Skills Customer service advisor New Customers Customer Engagement Customer...

Attended inbound calls from customers - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first call resolution, productivity) are met consistently...

Role : Customer Service Professional JobScope To answer inbound calls pertaining customer inquiries or complaint regards Prepaid Hotlink Services & to cross sell for example » to convince prepaid customer to upgrade their package to a postpaid plan Night Shift (PM) 1PM - 10PM 2PM- 11PM 3PM- 12AM 4PM- 1AM 5PM- 2AM **Salary**: RM2,000.00 per...

**Responsibilities**: - Manage large amounts of inbound and outbound calls promptly. - Follow communication 'scripts' when handling different inquiries. - Determine customers' needs, clarify information, research every issue, and provide solutions and/or alternatives. - Take the initiative to upsell products when they arise. - Establish sustainable...

Responsible to ensure customer satisfaction in providing service information and inquiries, complaints and feedback are attended promptly in professional manner. - Handle inbound customer enquires & request regarding including reports for no water supply, leak or pipe burst and billing enquiries. - To gather from the customer all the information necessary to...