Customer Service Agent

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

Position - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...

**Role**:Customer Service Exec -(Technical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Customer Service - Basic RM 8500-RM 9500 (Negotiable) Pharmacetuical Project Graduate 24*7 Rotational shift Customer...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

Guest Service Agent / Associate A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

Job Summary Act as a liaison, provide product/services information and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction for both Conventional and Takaful insurance services. Key Tasks & Accountabilities Welcome...

about the companyOur client is a global financial company focusing on international payments and currency exchange. Established in 2004, it's a leader in the industry, serving clients worldwide with a focus on innovation and customer care. about the jobKey Responsibilities:Client Support:Assist clients via telephone, email, and chat.Handle complaints and...

about the companyOur client is a global financial company focusing on international payments and currency exchange. Established in 2004, it's a leader in the industry, serving clients worldwide with a focus on innovation and customer care. about the jobKey Responsibilities:Client Support:Assist clients via telephone, email, and chat.Handle complaints and...

Role: Customer service Location: Kuala Lumpur Duration: 2 Years Extendable Contract Language requirement: Native Japanese / or JLPT N1/N2 - Customer Service and online chat - social media - (inbound/outbound) - Averagely 80% voice, chat 15%, and outbound 5% - Must be a self-starter, exercise independent judgment, and make sound decisions. - Attention to...

**The Role**: As the Customer Service Executive at The Makeover Guys, you will be servicing both the homeowners and agents. You will be working on the top 1% handpicked designer homes in Malaysia. Your work will directly impact our customer experience and sales. **What You’ll Do**: - Oversee the full cycle rental of our designer units - Service and...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa english Freshers - A leading BPO in KL is hiring for** CSR Agents **to join their team in** Kuala Lumpur**. - Role - CSR...

**Customer Service Specialist Responsibilities**: - Immediately escalating serious complaints or issues that you are not equipped to deal with. - Liaising with colleagues or managers to find the best solutions to customers’ issues. - Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever...

**Job Descriptions**: - Assures quality of service to all clients supported by the Contact Centre - Developing agents through continuous coaching and feedback, focusing on behaviours and skills - Assist contact centre manager to achieve company objectives - Handle all customers inquiries and complaints - Providing support to customers and internal...

Responsibilities: - Able to work as a team and can speak courteously. - Improving Customer Experience. - Respond to customer’s feedback and solve their issue. Benefit: - employee insurance - maternity/marriage/compassionate leave - 12 days Annual Leave + Replacement Leave - medical claims RM 80 per month - EPF + SOCSO Requirements: - Able to speak...

We're looking for a **Customer Support Agent** to join the Fastmail support agents in India. You can read about our values, and our blog contains interviews with some of the people who will become your colleagues at Fastmail. Like everyone on our team, you’ll get great benefits. *** **About the job**: As a Customer Support Agent, you’ll be responsible...

We are truly a Malaysian born and bred company with over 11 years of successful track record. We understand the evolution and fast changing landscape in the new world of work, whereby structure, content and process of work have changed tremendously. Thus, we continuously develops innovative and complete HR and IT solutions to meet the needs of individual...

Traders cater to savvy, passionate travellers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters. ...

Nezda Technologies Inc. is currently hiring for Customer Service Associate. Location: UOA Business Park, Glenmarie, Shah Alam, Selangor, Malaysia. Job Description: End to end airline operation. Customer Care related issues, Reservations, Bulk bookings, Notification, Re-booking, Credit card verification, Queues Management, Email management for all...

**Customer Service Specialist Responsibilities**: - Immediately escalating serious complaints or issues that you are not equipped to deal with. - Liaising with colleagues or managers to find the best solutions to customers’ issues. - Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever...

**Create The Circular Economy With Us** **Y** **our typical day may include**: - To conduct new hire and refresher training for CS Team members to ensure agents are able to deliver exceptional customer experiences that aligns with Reebelo’s service standards - Developing targeted training programs for underperforming agents - Provide coaching and...