Restaurant Supervisor

3 weeks ago


Kuala Lumpur, Malaysia Mandarin Oriental Hotel Group Full time

**Position**: RESTAURANT SUPERVISOR (Full time #538303)

**Property / Office**: Mandarin Oriental, Kuala Lumpur

**Location**: Kuala Lumpur, Malaysia

**RESTAURANT SUPERVISOR**

**Summary**

The Restaurant Supervisor will report to the Restaurant Manager and forms part of the F&B team who collectively deliver exceptional guest experiences.

We are looking for individuals who have a good knowledge of food & beverage, a team player and enjoys to wow guests with outstanding service and hospitality.

**The Role of the Restaurant Supervisor**
- To provide back up for the Manager and Assistant Managers and take responsibility in supervising and coordinating the daily activities and maintaining the highest standard of service established by the hotel
- Create and maintain a pleasant working environment and foster teamwork at all times
- Assist Restaurant Manager to constantly find ways to further increase revenues without sacrificing pre-determined standards
- He/ she is expected to deliver a high-quality experience to our guests and motivate our colleagues to ensure excellent customer service.

**Preferred Qualifications And Skills**
- Diploma or Certificate in Hotel Management/ Catering
- Minimum 2 to 4 years relevant job experience in similar capacity
- Knowledgeable about customer service and guest contact skills
- Knowledgeable about handling guest/colleague complaints and dealing with guests
- Previous experience in supervising and/or delegation
- Good in spoken and written English and Bahasa Malaysia
- Ability to communicate in other languages would be an advantage
- Computer literate with knowledge of Microsoft Windows and InfoGenesis System
- Pleasant with positive attitude
- Good communication and administrative skills
- Willing to work shift duties

Learn more about what it is like to work at Mandarin Oriental Hotel Group, visit us:
**_Malaysia work authorization is required for this position._**

**Advertised**: 14 Feb 2024 Singapore Standard Time
**Applications close**: 28 Jun 2024 Singapore Standard Time


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