Customer Service Executive

5 months ago


Ipoh, Malaysia Shipco Transport Sdn Bhd Full time

Attending to local and overseas customer’s inquiries pertaining to rates
- Respond promptly to customers’ inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival
- Responsible for bookings preparation and tele
- marketing for local customer cargoes.
- Booking arrangement and follow up container status with carriers of containers.
- Dealing with warehouse over container status (change of vessels/departure date etc).
- Preparation of railing instructions and liaising with warehouse/truckers
- Follow up with shippers of any discrepancy in M3 or packages.
- Ensure all necessary shipping documents are in place within the given time frame
- Coordinate internally with sales and documentation team
- At least 1 Year(s) of working experience in the related field is required for this position.
- Preferably experience specialized in freight forwarding NVOCC industry..

mandarinspeaker#freshgraduate-r-welcome #Bonus#dental#medical#groupinsurancecoverage#healthcheckup#annualdinner#teambuilding#trip

Pay: RM25,000.00 - RM40,000.00 per year

**Benefits**:

- Dental insurance
- Free parking
- Health insurance
- Opportunities for promotion

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Klang: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Logistics: 1 year (required)

**Language**:

- Mandarin (preferred)


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