Customer Service Executive

4 months ago


Ipoh, Malaysia Shipco Transport Sdn Bhd Full time

Attending to local and overseas customer’s inquiries pertaining to rates
- Respond promptly to customers’ inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival
- Responsible for bookings preparation and tele
- marketing for local customer cargoes.
- Booking arrangement and follow up container status with carriers of containers.
- Dealing with warehouse over container status (change of vessels/departure date etc).
- Preparation of railing instructions and liaising with warehouse/truckers
- Follow up with shippers of any discrepancy in M3 or packages.
- Ensure all necessary shipping documents are in place within the given time frame
- Coordinate internally with sales and documentation team
- At least 1 Year(s) of working experience in the related field is required for this position.
- Preferably experience specialized in freight forwarding NVOCC industry..

mandarinspeaker#freshgraduate-r-welcome #Bonus#dental#medical#groupinsurancecoverage#healthcheckup#annualdinner#teambuilding#trip

Pay: RM25,000.00 - RM40,000.00 per year

**Benefits**:

- Dental insurance
- Free parking
- Health insurance
- Opportunities for promotion

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Klang: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Logistics: 1 year (required)

**Language**:

- Mandarin (preferred)


  • Customer Service

    4 months ago


    Ipoh, Malaysia SIMANA NETWORK SDN BHD Full time

    **IMMEDIATE STARTER!!** We are well established company. We develop customer base and give marketing solutions for cooperate company in Banking industries, Telco industries and NGO. With 22 years of experience we trained and develop fresh individual to Executive and Senior Executive to lead our Organization. **BENEFITS: - ** - On the job training...


  • Ipoh, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    _**VERY URGENT!**_ **Key Responsibilities**: Execute programs to identify and nurture customer advocacy. Leverage customer feedback and testimonials to drive business growth and brand loyalty. Lead efforts to minimize churn and maximize customer retention and renewals. Analyze and understand customer health metrics and implement proactive measures to...


  • Ipoh, Malaysia Allianz Full time

    Customer Service Executive, Ipoh Branch 44290 | Operations | Professional | Non-Executive | Allianz Malaysia | Full-Time | Permanent **Job Summary** **Key Responsibilities** - Face-to-face customer service to Life and General insurance policyholders - Complaint handling and escalation - Premium collections, reconciliation and banking - Decentralization of...


  • Ipoh, Malaysia Allianz Malaysia Full time

    44290 | Operations | Professional | Non-Executive | Allianz Malaysia | Full-Time | Permanent **Job Summary** **Key Responsibilities** - Face-to-face customer service to Life and General insurance policyholders - Complaint handling and escalation - Premium collections, reconciliation and banking - Decentralization of policy servicing - Attending to...


  • Ipoh, Malaysia Dimerco Express Malaysia Sdn Bhd Full time

    **JOB PURPOSE** To improve service level, attempt to build stronger relationship with the customers and provide higher customer satisfaction at all levels. **JOB DESCRIPTIONS** - To handle costing and billing for shipments - Prepare e-payments and/or yellow vouchers for payments to the shipping liners/co-loaders for D/O collection - Resolve customers’...

  • Customer Service

    3 months ago


    Ipoh, Malaysia Food Forest Farm Sdn Bhd Full time

    RESPONSIBILTIES: INTEGRITY, INNOVATION & INSPIRATION AND COMMITMENT TO SALES Reporting to the Management of Food Forest Farm, this position provides an unparalleled opportunity for someone who is passionate about sales and business development to regenerate revenue growth and upholding customer satisfaction. We are looking for a committed and dynamic...


  • Ipoh, Malaysia SNS Network (M) Sdn Bhd Full time

    **Responsibilities**: - To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services. - Performing inspections, preparing reports, manage warranty claim, etc to ensure highest quality of work and all Service Level Agreement are meet. - Responsible for daily operational tasks for...


  • Ipoh, Malaysia SNS Network (M) Sdn Bhd Full time

    **Responsibilities**: - To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services. - Performing inspections, preparing reports, manage warranty claim, etc to ensure highest quality of work and all Service Level Agreement are meet. - Responsible for daily operational tasks for...


  • Ipoh, Malaysia Deriv Full time

    Job Information Job Opening ID - ZR_696_JOB Industry - Customer Support City - Ipoh Country - Malaysia As a Customer Support Executive at Deriv, you’ll be at the forefront of handling customer queries and concerns about our products. Your excellent communication skills and strong knowledge of Deriv’s products will be put to the test as you work...

  • Customer Service

    4 months ago


    Ipoh, Malaysia IPOH PRIMA MEDIC SDN BHD Full time

    Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals. Ipoh Prima Medic Sdn Bhd was...


  • Ipoh, Malaysia CXL Executive Sdn Bhd Full time

    **Position : Front Desk cum Customer Experience( GLC COMPANY)** **Location : Ipoh** **Working Days**: 5 days per week (Monday - Friday / 8.30am - 5.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the product 4. To explain to citizen about Digital...


  • Ipoh, Malaysia Carsome Sdn Bhd Full time

    **About You** The responsibilities of Executive, Customer Experience is to provide our customers with exceptional services and to ensure a smooth experience journey for them. **Your Day-to-Day** - Ensuring a smooth customer experience journey from phone call or face to face to all the way to when the customer terminates the contract. - Prepare daily...


  • Ipoh, Malaysia Hearlife Centre Sdn Bhd Full time

    **Job Summary** **About Us**: HearLIFE is the biggest One-Stop Hearing Care Group in South East Asia with regional offices located at Malaysia, Singapore, Indonesia, Thailand, Vietnam, Myanmar and South Korea. HearLIFE Malaysia currently headquartered in Kuala Lumpur and operates from six (6) outlets throughout Malaysia. HearLIFE Hearing Care Centre offers...


  • Ipoh, Malaysia GENESIS MILLENIUM FALCON SDN BHD Full time

    **Genesis Service Center (Mobile Service Center)** Hiring -Customer Service cum Admin (Minimum 2 year experience in Service Center) Location: No 8A, Jalan Medan Ipoh 1D,Taman Ipoh Timur, 31400 Ipoh, Perak Working Hour - 10am to 7pm (Monday to Friday) Off Day -Saturday, Sunday & Public Holiday **Job Responsibilities (Multi-Task)** - Responsible for...


  • Ipoh, Perak, Malaysia RE2 International Computer School Full time

    Job Title: Customer Service OfficerJob Summary:We are seeking a highly skilled and experienced Customer Service Officer to join our team at RE2 International Computer School. As a key member of our front desk team, you will be responsible for providing exceptional customer service to students, parents, and staff members.Key Responsibilities:Front Desk...


  • Ipoh, Malaysia RE2 International Computer School Full time

    Customer Service Officer (RM 2800 - 3800) **Responsibilities**: - The incumbent will be responsible for managing the front desk and providing customer service within the school. - This includes the prompt and accurate routing of telephone calls, as well as disseminating information to students, parents, and staff members. - Additionally, the incumbent is...

  • Customer Service Sales

    3 months ago


    Ipoh, Malaysia Arifaz Creative Sdn Bhd Full time

    **Job Title**:Customer Service cum Sales Representative **Company**: Arifaz Creative Sdn Bhd under Humairagift **Location**: Bandar Meru, Ipoh **Job Type**: Full-Time, Contract, Internship **Responsibilities**: 2. Sales and Upselling: Identify opportunities to upsell products and services to existing customers while assisting new customers in making...

  • Customer Service

    4 months ago


    Ipoh, Malaysia Centre Side Express Sdn Bhd Full time

    Delivering a comprehensive service to enquiring customers - Possibly delegating certain customer enquiries to specific terms - Keeping a record of customer interaction and details of actions taken - Communicating with internal teams to discuss sales target - Generating sales leads, building sustainable relationships where necessary - Actively participate in...

  • Customer Service

    4 months ago


    Ipoh, Malaysia Centre Side Express Sdn Bhd Full time

    Delivering a comprehensive service to enquiring customers - Possibly delegating certain customer enquiries to specific terms - Keeping a record of customer interaction and details of actions taken - Communicating with internal teams to discuss sales target - Generating sales leads, building sustainable relationships where necessary - Actively participate in...


  • Ipoh, Malaysia RE2 International Computer School Full time 2,800 - 4,500

    Customer Service Officer (RM 2800 - 4300)Responsibilities:The incumbent will be responsible for managing the front desk and providing customer service within the school.This includes the prompt and accurate routing of telephone calls, as well as disseminating information to students, parents, and staff members.Additionally, the incumbent is expected to...