Customer Service @ Call Centre, Nusajaya
5 months ago
_Vacancies of _**Customer Service in Nusajaya**_
What is the **Job Scope **in this position?:
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers,
What is the **Feasibility** on the position?:
- Serious at work
- Minimum level must be after SPM result.
- Responsibility
- Patience
Maybe you're what we're looking for
Please now or contact us for an appropriate response
**Job Type**: Permanent
Pay: RM1,900.00 - RM2,100.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend jobs
Supplemental pay types:
- Commission pay
- Performance bonus
**Education**:
- STM/STPM (preferred)
**Experience**:
- Call Center: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
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