Restaurant Manager
5 months ago
Ensure smooth day-to-day operations of the restaurant, including opening and closing procedures, cleanliness, and maintenance.
- Monitor inventory levels, order supplies, and manage stock to minimize waste and optimize cost-efficiency.
- Develop and implement standard operating procedures (SOPs) to enhance efficiency and streamline workflows.
- Ensure compliance with health and safety regulations and maintain a safe working environment for staff and customers.
- Recruit, train, and supervise restaurant staff, including servers, kitchen crew, and support staff.
- Schedule shifts, assign duties, and provide ongoing coaching and performance feedback to maintain high levels of productivity and morale.
- Conduct regular staff meetings to communicate updates, address concerns, and foster teamwork and collaboration.
- Handle disciplinary issues, conflicts, and grievances in accordance with company policies and procedures.
- Uphold high standards of customer service and satisfaction by interacting with guests, addressing feedback, and resolving complaints promptly and professionally.
- Monitor dining experiences, solicit feedback from customers, and implement improvements to enhance overall guest satisfaction.
- Maintain a welcoming and hospitable atmosphere, ensuring guests feel valued and appreciated throughout their visit.
- Develop and manage the restaurant budget, including revenue targets, expenses, and profitability goals.
- Monitor sales performance, analyze financial data, and implement strategies to drive revenue growth and maximize profitability.
- Control costs, minimize waste, and optimize resource utilization to achieve financial objectives while maintaining quality standards.
- Collaborate with the marketing team to develop and execute promotional campaigns, events, and initiatives to attract new customers and retain existing ones.
- Implement marketing strategies to increase brand awareness, drive foot traffic, and boost sales revenue.
- Utilize social media platforms, online reviews, and other marketing channels to engage with customers and promote the restaurant's offerings.
**Job Types**: Full-time, Permanent
**Salary**: RM3,000.00 - RM4,500.00 per month
Schedule:
- Monday to Friday
- Weekend jobs
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Restaurant Management: 3 years (preferred)
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