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Sales Administration Coordinator
5 months ago
Responsibilities Data Management: Maintaining and updating customer databases, sales records, and other sales-related information. Ensuring data accuracy and completeness. Track sales activities, and update customer information. Order Processing: Handling sales orders from initiation to completion. This includes processing orders, coordinating with different departments (e.g., logistics, finance), and ensuring timely delivery to customers. Customer Communication: Serving as a point of contact for customers regarding order status, product information, pricing, and general inquiries. Resolving customer complaints or issues and escalating complex problems to the appropriate personnel. Sales Support: Assisting sales representatives in preparing sales proposals, quotations, and presentations. Providing necessary sales-related information and materials to the sales team. Sales Reporting: Assist Sales representative on compiling and preparing sales reports, performance metrics, and sales forecasts for management review. Coordinating Sales Meetings and Events: Scheduling sales meetings, conferences, and events. Assisting in preparing meeting agendas and materials. Inventory Management: Collaborating with the sales and inventory teams to monitor stock levels and ensure product availability for sales orders. Administrative Tasks: Performing general administrative duties, such as filing, organizing documents, etc. Requirements Diploma / Degree holder with formal business qualifications or equivalent 2-3 years relevant sales experience with a good exposure in sales coordination, sales support, or a similar role. Good communication and interpersonal skills to interact effectively with internal teams and external customers. Proficiency in CRM and MS Office suite (Word, Excel, PowerPoint). Ability to multitask and prioritize tasks in a fast-paced, deadline-driven environment. Customer-centric mindset with a focus on delivering outstanding service. Self-motivated with a positive attitude and a strong desire to contribute to the success of the sales team.
EBARA PRECISION MACHINERY MALAYSIA SDN. BHD is fully subsidiary of EBARA CORPORATION. We are one of leading companies providing Fluid Machinery & Systems (Pumps, Chillers and Browers) and Precision Machinery (Dry Vacuum pumps, Abatement, CMP). We provide not only dedicated Service & Support to ensure performance of our products but support customers with our founding spirits “Passion and Dedication” to conduct their business more efficient and more eco-friendly.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
