Lead, Security Operations Centre

2 weeks ago


Kuala Lumpur, Malaysia PRUDENTIAL SERVICES ASIA SDN BHD Full time

**The functions of this position will be**:

- To provide the overall relationship management for operational service delivery activities and manages end‐to‐end service ownership.
- To prepares and delivers weekly, monthly, and quarterly SOC Order Status Reports consisting of a summary of SOC activities; SOC performance and investment metrics and trends; the status of security incidents by category; statistics for event and incident tickets, call logs, investigatory cases, and security event notifications; and actions accomplished during the respective reporting period in performance of the work requirement.

*

**Duties**: *
- Manages operation and performance of Security Operations Center (SOC).
- Lead activities of staff performing cyber incident handling, non-compliance reporting, user activity monitoring, and malware and forensic analysis.
- Coordinates 24x7 staffing to support mission-critical operations, including incident response, and manages surge support.
- Drives implementation and adoption of new tools, capabilities, frameworks, and methodologies.
- Ensure compliance to Service Level Agreements (SLAs).
- Identify and communicate operational risks and major issues.
- Oversee threat management and identify threat vectors to aid in the development of use cases for security monitoring.
- Drive continuous improvement of SOC operations and service delivery quality.
- Respond to computer security incidents by collecting, analyzing, preserving digital evidence and ensure that incidents are recorded and tracked.
- Maintains records of security monitoring and incident response activities.
- Monitors and analyzes Security Information and Event Management (SIEM) to identify security issues for remediation.
- Recognizes potential, successful, and unsuccessful intrusion attempts and compromises thorough reviews and analyses of relevant event detail and summary information.
- Manages cybersecurity services to protect IT infrastructure and resources, information systems, and the information used in these environments from cybersecurity threats.
- Directs the operation of cybersecurity tools
- Manage detailed assessments of the defensive posture of the network environment.

**Qualifications**: Active Top Secret Clearance
- 7 years of Security Operations Center (SOC) operations
- 5 years of intrusion detection and/or incident handling experience
- Understanding of the life cycle of cybersecurity threats, attacks, attack vectors and methods of exploitation with an understanding of intrusion set tactics, techniques and procedures (TTPs).
- Understanding of Cyber Kill Chain methodology as part of the IRS SOC defense-in-depth strategy for enhanced insights and reporting of cyber activity.
- Excellent listening and verbal communication skills with oral, written, and formal presentations.

Desired
- Computer Incident Response experience performing large-scale incident response.

Education/Certifications
- Bachelor Degree
- Certified Information Systems Security Professional (CISSP), Certification in Certified Intrusion Analyst (GIAC), or Certified Ethical Hacker (CEH) or equivalent.

"Service Excellence Through Innovative Technology" With over 160 years of experience and international presence, Prudential is one of the largest retail financial solutions companies in the world. Powered by People and Technology, Prudential Services is the regional IT development and shared services hub for the Prudential Group of Life Companies in the Asia Pacific region. Our vision is to deliver service excellence to our customers and clients through innovative technology. Growing rapidly, we are looking for people who share the same passion and determination as we do to bring service and technology to the forefront of the businesses we are in today. "We have a GREAT TEAM, come join us and we can grow together"
Bachelor's or Equivalent


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