Member Experience Executive

5 months ago


Kuala Lumpur, Malaysia Fitness First Platinum Nu Empire Subang Full time

**Duties and Responsibilities**

Join us in an exciting Fitness environment.
- Inbound and Outbound calls for Customer Service task and Collection calls
- Respond to all member enquiries via inbound, outbound calls and digital channel timely.
- Professional etiquette when communicating with members.
- Communicate clearly with internal and external customers
- Other duties that may be assigned to meet business needs

**Requirements**:

- Must be able to work under pressure and tight deadlines
- Must be able to work long hours and able to come on weekends
- Must be a team player
- Able to speak Chinese dialects is an advantage.
- Matured and able to work independently.

**Salary**: RM2,000.00 - RM6,000.00 per month

**Benefits**:

- Free parking
- Gym membership
- Health insurance

Schedule:

- Fixed shift
- Rotational shift

Supplemental pay types:

- Commission pay

**Experience**:

- Customer support: 1 year (preferred)
- Customer service: 1 year (preferred)



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