Customer Service Inbound

2 weeks ago


Kuching, Malaysia CXL Executive Sdn Bhd Full time

**Position**: Customer Service Professional (Immediate Hiring)

**Intake Date**:8 March 2024**

**Working Location **:Jalan Were, Kuching
**Working Days **:Monday - Sunday (2days off - rotate)
**Working Hours**: 8.00am - 5.30pm/ 12.30pm - 10.00pm

**Basic Salary**: RM1,500 - RM1,800
**Allowances : RM 360- RM 900 (Skill/ Performance/ Shift/ Transportation)**

**JOB DESCRIPTIONS**:

- To attend / answer incoming calls from customer, identify the problems and assist them to solve the problem by providing the right solution
- Follow up with the customer on pending cases
- Create report in the system

**REQUIREMENTS**:

- Required language(s): Bahasa Malaysia, English
- Applicants must be willing to work in Kuching
- Possible to have own transportation
- No work experience required. (Fresh graduate are welcome to apply)
- Applicant with good communication skills is encouraged to apply
- Must be able to work on Rotating Shift : Monday-Sunday, 5 days a week, rotational off days (2 off days)

** You may drop your resume to our HR : 016-9052088 (Syasya)**

**Salary**: RM2,300.00 - RM2,500.00 per month

Schedule:

- Day shift
- Evening shift
- Rotational shift

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Performance bonus



  • Kuching, Malaysia CXL Executive Sdn Bhd Full time

    **Position**: Customer Service Professional (Immediate Hiring) **Intake Date**:17 May 2024** **Working Location **:Jalan Were, Kuching **Working Days **:Monday - Sunday (2days off - rotate) **Working Hours**: 8.00am - 5.30pm/ 12.30pm - 10.00pm **Basic Salary**: RM1,500 - RM1,800 **Allowances : RM 360- RM 900 (Skill/ Performance/ Shift/...

  • Customer Service

    5 days ago


    Kuching, Malaysia Aisling Consulting Sdn Bhd Full time

    Attend to inbound calls in a contact centre environment. - Able to provide a high service level by interacting with international customers with an aim to achieve maximum customer satisfaction. - Able to resolve customer queries and issues with an aim to provide a first call resolution. - A good listener with an ability to establish a good report with the...


  • Kuching, Malaysia Emart Full time

    **Responsibilities** manner. - Handle customer complaints and provide appropriate solutions within the time limits. - Create policies and procedures for effective customer service. - Conduct customer satisfaction surveys from time to time. - Create reports based on customer feedback on products and services. **Requirements**: - Diploma/ Bachelor’s...


  • Kuching, Malaysia Mayflower Car Rental Sdn Bhd Full time

    **Customer Services Officer Role**: To handle all fleet in Southern region in term of servicing, breakdown, inspection and many more. CSO will be the front liner to serve customer after sales and it will help to smoothen the procedure of work. - Ensure all exchange and delivery pick up is updated accordingly without missed. - Ensure odometer from physical...

  • Customer Service

    4 days ago


    Kuching, Malaysia City Link Express Sdn. Bhd Full time

    **Job description** **Responsibilities**: - Handle all incoming calls from customers - Provide good customer services and maintain good report with company customers - Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. - Work closely with team members to achieve...


  • Kuching, Malaysia AEON Credit Service (M) Berhad Full time

    **Responsibilities**: - To achieve the monthly and yearly sales target as assigned by the management. - To execute marketing activities as directed by CSU Unit Head/ management. - To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies. **Job Requirement**: - Bachelor's Degree in...

  • Sales Customer Service

    14 hours ago


    Kuching, Malaysia PROSALES RESOURCES SDN BHD Full time

    Complete all orders taken & deliver to customer related work as per requested - Customer Service / Do Sales - Negotiating all contracts with prospective clients. - Coordinating sales efforts with marketing programs - Plan, prepare and deliver presentations on behalf of the marketing team. - Conduct research for key marketing campaigns. - Post Promotion at...


  • Kuching, Malaysia IBRACO BERHAD Full time

    1. Undertakes front desk duties, meeting and greeting members and guests and assisting them with any needs that arise. 2. To be fully aware of clubhouse facilities, court booking procedures, membership eligibility and prices, so as to answer any questions that arise and provide accurate information to guests. 3. Ensure proper administration of the Clubhouse...

  • Customer Service

    14 hours ago


    Kuching, Malaysia Emart Holdings Sdn Bhd Full time

    1. Mengendali aduan serta memberi cadangan kepada pelangan dan menyimpan rekod dengan baik 2. Melakukan pengumuman paging jika memerlukan 3. Memproses pendaftaran keahlian baru We are one of growing retail and properties industry in Sarawak. We become the choice among customers due to its relevant value of products, discounts, convenience and varieties of...

  • Customer Service

    6 days ago


    Kuching, Malaysia Normah Medical Specialist Centre Full time

    Clinic Assistant - Patient Relation - Receptionist - Telephone Operator **Job Requirements**: - Friendly, polite, approachable and helpful - Multi-lingual - Willing to work on shift & on-call

  • Service Advisor

    4 days ago


    Kuching, Malaysia YU LEE HONG ENTERPRISE SDN BHD Full time

    Responsibilities: -Receiving and attending customers by providing a high standard of customer service. -Identifying and responding to customer’s need. -To advise and follow up with customer on technical / delivery / pricing or any additional charges issues. -To prepare quotation and job sheet accordingly. -To investigate into customers’ complaints and...

  • Warehouse Assistant

    4 days ago


    Kuching, Malaysia Zuellig Pharma Full time

    **JOB PURPOSE** Execute day to day goods receiving of all inbound Branch Transfers and Returns to meet expected quality service level. **KEY RESPONSIBILITIES** - Receive and check all inbound Branch Transfers via courier, air shipment, sea shipment and cold chain shipment in accordance to SOPs and WIs promptly to achieve Receiving KPIs. - Escalate to...

  • Service Manager

    4 days ago


    Kuching, Malaysia YU LEE HONG ENTERPRISE SDN BHD Full time

    Job Description - To manage daily workshop operations and service centre activities to ensure efficient workflow - Ensure the service department meets all customer satisfaction and set profitability targets - To be able to handle customers' complaints immediately and effectively. - To ensure operational workflow are on track and is going on according to...


  • Kuching, Malaysia AIA Full time

    At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. Sound like you? Then read on. About the Role Responsible for providing services to customers relating to areas such as sales, sales promotions, billing inquiries, service requests, suggestions and complaints Provide product and service...

  • Service Crew

    1 week ago


    Kuching, Malaysia Food Journal Sdn Bhd Full time

    **_DUTIES & RESPONSIBILITIES:_** - Deliver great customer service experience. - To ensure SOP of the restaurant is followed. - Handling of cash, and POS system when on duty. **_REQUIREMENT:_** - Show a good command of the English or Malay language. - Possess at least secondary education level. - Passion in food and able to interact with customer service. -...


  • Kuching, Malaysia PERMATA BUMIMAS SDN BHD Full time

    Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. DESCRIBE UR COMPANY SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

  • Customer Engineer

    2 weeks ago


    Kuching, Malaysia Applied Materials Full time

    Key Responsibilities Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed.  Assists senior engineers with corrective maintenance as needed. Disassembles, cleans and rebuilds kits as part of kit management quality. Learns and applies basic diagnostic techniques and the use of documentation and test...


  • Kuching, Malaysia PERMATA BUMIMAS SDN BHD Full time

    Hotel concierges provide information to customers, assist guests with various tasks such as making restaurant reservations, recommending entertainment highlights, booking transportation (limousines, airplanes, boats, etc.) and other services, procurement of tickets to special events, and assisting with various travel arrangements and tours of local...


  • Kuching, Malaysia Rentokil Initial Full time

    **Rentokil Initial**: Rentokil Initial is an international business services company employing over 57,700 colleagues across 90 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in...

  • F&b Service Crew

    5 days ago


    Kuching, Malaysia HLH INTERNATIONAL SDN BHD Full time

    Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu - Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms - Ensuring the food...