Homestay Operation Executive
6 months ago
Focus on the day-to-day homestay operations, maintenance, and administration of the homestay units.
- Resolve guest complaints efficiently and effectively, escalating issues as necessary to ensure guest satisfaction.
- Coordinate with other departments to fulfill guest requests and special requirements
- Analyze guest and market trend feedback to identify opportunities for improvement and enhance guest experiences.
- Develop and implement emergency response plans for situations like power failure, natural disasters, or infectious diseases.
Job Requirement:
- Strong communication skills in English and BM, both oral and written.
- Able to speak mandarin will be an added advantage.
- Excellent interpersonal skills and ability to work collaboratively in a team.
- Self-motivated and capable of working independently.
- Ability to flourish with mínimal guidance, be proactive, and handle uncertainty.
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: RM2,500.00 - RM3,000.00 per month
**Benefits**:
- Opportunities for promotion
Schedule:
- Fixed shift
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Performance bonus
- Yearly bonus
Application Question(s):
- Are you willing to work on weekends and public holidays?
- What is your expected salary?
- Do you have your own transportation?
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