Client Case Executive
8 months ago
We have great people here and are looking for more. Come join us - you will love it
Position Purpose Statement
Client Case Executive, you will act as a liaison to ensure that the background check process runs
effectively by supporting the end-to-end process, preventing potential problems, troubleshooting, and resolving complications. The Client Case Executive plays a key role in support of delivering a world-class service to our clients.
The nature, scope and tasks of this position
- Project manage each client account as per the Service Level Agreements (SLA’s).
- Review documentation received and proceed with check for completeness per the requirement
of the client -includes creating elements/ cases accurately as per the defined client guidelines.
- Verify the quality of completed elements/ cases, before closure
- Proactively identify areas for improvements and make recommendation to the processes undertaken on a regular basis
- Prepare report on client cases and track the movement and closure of cases
- Other duties as assigned by Sterling.
Required Skills/Related Knowledge & Experience
- English and Cantonese proficiency is a must (written and communication)
- Intermediate to advanced computer literacy -Microsoft Office
- Quality focus and documentation skills is a must
- Good skills around attention to detail, multitasking skills, good time management
- Follow us:_
- Equal Employment Opportunities at Sterling_
- Disclaimer_
- This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job._
-
Client Case Manager
6 months ago
Subang Jaya, Malaysia Sterling Full timeClient Case Manager (Chinese & Cantonese) **We have great people here and are looking for more. Come join us - you will love it!** **Position Purpose Statement** As a Client Case Manager, you will act as a liaison between the internal teams and external clients to ensure that the background check process runs effectively by supporting the end-to-end...
-
Client Case Manager
8 months ago
Subang Jaya, Malaysia Sterling Check Full timeWe have great people here and are looking for more. Come join us - you will love it! Position Purpose Statement As a Client Case Manager, you will act as a liaison between the internal teams and external clients to ensure that the background check process runs effectively by supporting the end-to-end process, preventing potential problems, troubleshooting,...
-
Case Officer
6 months ago
Subang Jaya, Malaysia Austral Migration Consultancy Full timeAustral Migration Consultancy is one of the **top immigration law firms** in South East Asia with offices in Singapore, Malaysia and Australia. We specialise in providing visa-related services to clients from all around the world with the aim of helping them emigrate to Australia or Canada. - Provide an understanding of relevant migration legislation,...
-
Executive - Client Success Management (Support)
7 months ago
Subang Jaya, Malaysia Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...
-
Client Executive
6 months ago
Petaling Jaya, Malaysia Agensi Pekerjaan RF Sdn Bhd Full time**What does Client Executive do**: A client executive is responsible for managing client account portfolios, establishing long-lasting business relationships between the clients and the company. Client executives handle the project management procedures, monitoring project milestones, and ensuring that the deliverables adhere to the clients' specifications...
-
Client Servicing Executive
7 months ago
Petaling Jaya, Malaysia BLWN SDN BHD Full timeThe Client Servicing Executive ’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. The responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Client Servicing...
-
Case Officer
6 months ago
Petaling Jaya, Malaysia Austral Migration Consultancy Full timeAustral Migration Consultancy is one of the **top immigration law firms** in South East Asia with offices in Singapore, Malaysia and Australia. We specialise in providing visa-related services to clients from all around the world with the aim of helping them emigrate to Australia or Canada. - Provide an understanding of relevant migration legislation,...
-
Client Success Executive
6 months ago
Petaling Jaya, Malaysia Dataxet Malaysia Sdn. Bhd. Full timeCLIENT SUCCESS EXECUTIVE The Role: A CLIENT SUCCESS EXECUTIVE seeks to develop a positive customer experience and fosters relationship and support the company’s brand loyalty. They work alongside upper management to promote retention of customer and overall positive experience with the brand. Additionally, a CLIENT SUCCESS EXECUTIVE is also well-versed on...
-
Client Success Executive
7 months ago
Petaling Jaya, Malaysia Dataxet Malaysia Sdn. Bhd. Full timeCLIENT SUCCESS EXECUTIVE The Role: A CLIENT SUCCESS EXECUTIVE seeks to develop a positive customer experience and fosters relationship and support the company’s brand loyalty. They work alongside upper management to promote retention of customer and overall positive experience with the brand. Additionally, a CLIENT SUCCESS EXECUTIVE is also well-versed on...
-
Warehouse Operations
6 months ago
Subang Jaya, Malaysia CXL Executive Sdn Bhd Full time**POSITIONS AVAILABLE**: - Warehouse Inventory Executive - Warehouse Team Lead - Warehouse Checker - Warehouse Executive - Warehouse Admin Assistant - Account Receivable Executive - Trade Marketing Executive **CONTRACT DURATION**: 12 Months (Convertible to Permanent) **SALARY**: Till RM4,500 / Per Month **WORK LOCATION**: - Taman Perindustrian UEP, 47600....
-
Executive Client Management
6 months ago
Petaling Jaya, Malaysia DKSH Full time**Location**:Petaling Jaya, MY, MY**Job Function**:Client Management**Requisition Number**:145436**Description**: **Job Summary** Support the execution of clients' business plans and trade marketing strategies for product groups to achieve overall sales targets. Support daily operation tasks internally (Sales, Finance, Supply Chain) and externally (Client)....
-
Executive Client Management
6 months ago
Petaling Jaya, Malaysia DKSH Full time**Location**:Petaling Jaya, MY**Job Summary**: Manage client accounts to ensure smooth client business integration and drive business growth of clients. **General Responsibilities**: - Support superior in managing day-to-day operating expenditure against operating budgets to ensure efficient usage of resources. - Execute and monitor promotion plans to...
-
Freelance Recruitment Consultant
6 months ago
Subang Jaya, Malaysia Career Channel Executive Search Full time**Responsibilities**: - Partnering with managers/consultants or clients to identify and understand key requirements and build a comprehensive recruiting strategy - Managing and executing full life-cycle recruitment. - Managing the recruitment process and applicants in our Recruitment system **Requirements**: - Bachelor degree/diploma of any field -...
-
Freelance Recruitment Consultant
7 months ago
Subang Jaya, Malaysia Career Channel Executive Search Full time**Responsibilities**: - Partnering with managers/consultants or clients to identify and understand key requirements and build a comprehensive recruiting strategy - Managing and executing full life-cycle recruitment. - Managing the recruitment process and applicants in our Recruitment system **Requirements**: - Bachelor degree/diploma of any field -...
-
Client Center Executive
6 months ago
Petaling Jaya, Malaysia Elabram Full timeJob Description - List of customer provided(Make customer to lend the loan from the bank) - Products: CCDL, Credit Card Loan, Ez pay, Short team loan - Work closely with team leaders to develop and implement sales plans to achieve targets and drive clients. - Work with the operations team (where needed) to ensure that client requests are fulfilled. - Develop...
-
Executive Client Management
6 months ago
Petaling Jaya, Malaysia DKSH Full time**Location**:Petaling Jaya, MY, MY**Job Function**:Sales**Requisition Number**:139822**Description**: **Job Summary** Manage client accounts to ensure smooth client business integration and drive business growth of clients **General Responsibilities** - Support superior in managing day-to-day operating expenditure against operating budgets to ensure...
-
Warehouse Team Leader
6 months ago
Subang Jaya, Malaysia Cxl executive Full time**WAREHOUSE TEAM LEADER** - BASIC SALARY: RM2,000 - RM2,500 - MONTHLY ALLOWANCE RM 125 + SHIFT ALLOWANCE RM 300 **MONDAY - FRIDAY** - MORNING SHIFT: 6:00 AM - 3:00 PM - AFTERNOON SHIFT: 3:00 PM - 12:00 AM **SATURDAY** - MORNING SHIFT: 7:00 AM - 12:00 PM - AFTERNOON SHIFT: 12:00 PM - 5:00 PM **SUNDAY - OFF** **LOCATION: Taman Perindustrian UEP, Subang...
-
Warehouse Team Leader
7 months ago
Subang Jaya, Malaysia Cxl executive Full time**WAREHOUSE TEAM LEADER** - BASIC SALARY: RM2,000 - RM2,500 - MONTHLY ALLOWANCE RM 125 + SHIFT ALLOWANCE RM 300 **MONDAY - FRIDAY** - MORNING SHIFT: 6:00 AM - 3:00 PM - AFTERNOON SHIFT: 3:00 PM - 12:00 AM **SATURDAY** - MORNING SHIFT: 7:00 AM - 12:00 PM - AFTERNOON SHIFT: 12:00 PM - 5:00 PM **SUNDAY - OFF** **LOCATION: Taman Perindustrian UEP, Subang...
-
Digital Account Executive
3 weeks ago
PETALING JAYA, Malaysia HIVE MARKETING SDN BHD Full timeJob Summary: The Digital Account Executive will be responsible for managing and executing digital marketing strategies and campaigns for clients. This role involves maintaining strong client relationships, coordinating between internal teams, and ensuring the successful delivery of digital solutions aligned with client goals. Key Responsibilities: a. Client...
-
Client Account Executive
6 months ago
Petaling Jaya, Malaysia Tristar Synergy Sdn Bhd Full time**Duties & Responsibilities** - Fosters good working relationships with creative, other members of departments and client organization. - Works closely with other Shopper360 department if appropriate. - Responds promptly and precisely to questions and inquiries. - Provides necessary facts on consumers, markets and competitors to relevant parties. -...