Executive Client Management

5 months ago


Petaling Jaya, Malaysia DKSH Full time

**Location**:Petaling Jaya, MY, MY**Job Function**:Client Management**Requisition Number**:145436**Description**:
**Job Summary**
Support the execution of clients' business plans and trade marketing strategies for product groups to achieve overall sales targets. Support daily operation tasks internally (Sales, Finance, Supply Chain) and externally (Client). Ensure collating feedback / information from branches on time, as well as generating standard reports etc.

**General Responsibilities**
- Support superior in managing day-to-day operating expenditure against operating budgets to ensure efficient usage of resources
- Execute and monitor promotion plans to achieve marketing goals
- Gather market and customer feedback on the current product range and new product introductions
- Communicate new developments regarding the clients' or competitors' products to the sales team
- Coordinate and communicate all planned activities to all operational departments and Business Units
- Liaise with client’s marketing team to coordinate promotional material deliveries
- Liaise and communicate with client’s marketing team to ensure all marketing activities been update accordingly to DKSH team.
- Coordination of sample/foc withdrawal from warehouse to pre-planned destination.
- Follow up on invoices, goods receiving and payment.
- Monitoring on stock balance, near expiry stocks clearance, high stock holding
- Proactively creates and maintains effective workflow and communications to accomplish the work of the product team which includes the handling of a variety of projects and tasks simultaneously
- Generation of monthly reports and progress reports on sales, promotion, distribution for monitoring & tracking:

- Daily sales tracking report
- Weekly stock balance report
- Monthly Sales Analysis Report
- A&P tracking on daily basis, Exceedra claims matching
- Monthly Business Review deck preparation
- Ad hoc tracking (distribution, status of execution)
- Working closely with sales team on PPF for client’s approval (Exceedra process flow)
- Monitor, check supporting documents and match complete claim submission in Exceedra on daily basis
- Organizes and schedules meetings, including contacting participants, booking meeting rooms when required.
- Conduct monthly write off in CGL & follow up when necessary
- Conduct Business Review with client when required.
- Coordinate with different personnel from different department to meet the requirements of whole business operation

**Functional Skills and Knowledge**
- Possess strong organization skill / interpersonal/ negotiation skills
- 1 - 2 years working experience in Marketing / FMCG environment.
- Able to work independently
- Willing to learn attitude
- Resourceful and will take initiative to look for solution
- Must know Microsoft Office, especially excel (Vlookup, Pivot Table)

**Education**
- Diploma in Marketing, Business Administration or related discipline
- #LI-MY1

**Why It’s Great to Work at DKSH


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