![KERABAT DIGITAL SDN BHD](https://media.trabajo.org/img/noimg.jpg)
Client Account Executive
1 week ago
**Responsibilities**:
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Build and maintain strong, long-lasting client relationships
Meet regularly with other team members to discuss progress and find new ways to improve business
Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Clearly communicate the progress of daily/weekly/monthly/quarterly/early initiatives to internal and external stakeholders
Follow-ups with customers, attend to customer complaints & resolve any complaints or issues to customer's satisfaction.
To maintain good rapport with customers by providing support, high level of service, market and product information, regulatory guidance, and market trend.
Develop and execute account-specific strategies to increase sales and revenue.
To ensure sales targets are achieved and maintain good customer rapport.
**Job Requirements**
- Must be at least Diploma or Degree in Marketing/Business Management or related discipline
- Must have at least 2 years of relevant experience in key account or relevant
- Ability to understand customer needs and business requirements
- Good command of written and spoken Malay/English
- Able to work independently as well as a team player
- Willing to travel as supervisor's instructions & clients' requirements
- Self-motivated with a high level of initiative.
- Proven time management and organizational skills.
- Prefer minimum age 25 years old.
**Salary**: RM2,000.00 - RM3,500.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
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