Client Account Managers
6 months ago
**Responsibilities**:
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Build and maintain strong, long-lasting client relationships
- Meet regularly with other team members to discuss progress and find new ways to improve business
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Clearly communicate the progress of daily/weekly/monthly/quarterly/early initiatives to internal and external stakeholders
- Follow-ups with customers, attend to customer complaints & resolve any complaints or issues to customer's satisfaction.
- To maintain good rapport with customers by providing support, high level of service, market and product information, regulatory guidance, and market trend.
- Develop and execute account-specific strategies to increase sales and revenue.
- To ensure sales targets are achieved and maintain good customer rapport.
**Job Requirements**
- Must be at least Diploma or Degree in Marketing/Business Management or related discipline
- Must have at least 2 years of relevant experience in key account or relevant
- Ability to understand customer needs and business requirements
- Good command of written and spoken Malay/English
- Able to work independently as well as a team player
- Willing to travel as supervisor's instructions & clients' requirements
- Self-motivated with a high level of initiative.
- Proven time management and organizational skills.
- Prefer minimum age 25 years old.
- Prefer Malay/Chinese only.
**Salary**: RM2,000.00 - RM3,500.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Parental leave
- Vision insurance
Schedule:
- Monday to Friday
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- key account or relevant: 2 years (preferred)
**Language**:
- Malay / English (preferred)
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