Executive, Client Management

5 months ago


Petaling Jaya, Malaysia DKSH Full time

**Location**:Petaling Jaya, MY, MY**Job Function**:Client Management**Requisition Number**:151875**Description**:
**Job Summary**
Support the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clients

**General Responsibilities**
- Implement DKSH existing or new business / clients.
- Drive business growth of clients.
- Monitor and manage clients and DKSH P&L
- Regularly analyse trade returns and develop action plans to drive down aging.
- Manage stocks at hand
- Compliance of APMS in A&P control
- Working with clients for effective business plan and ensure good relationship.
- Prepare and organize performance review meeting with clients.
- Coordinate internal DKSH across departments and BUs of effective.
- Departments and business units
- Monitor and evaluate outcome of implementation.
- Monitor achievement of SCM against agreed SLA’s
- Building individual & team’s capability
- Motivate individual and team.
- Manage and evaluate individual and team performance.
- Develop individual and team development plan.

**Functional Skills and Knowledge**
- Demonstrate basic understanding of clients' industry/business/products
- Demonstrate basic client management and communication skills
- Proven advanced numeracy and quantitative analysis
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
- Demonstrate fluency in local language and ideally in English, both written and spoken

**Education**
Certificate/diploma in Business Administration, or equivalent

**Why It’s Great to Work at DKSH


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