Retail Supervisor

2 weeks ago


Kuala Lumpur, Malaysia Infolake Stores Sdn Bhd (Ola Mart) Full time

**Responsibilities**
- Lead the store team to drive sales, deliver good customer service, and maintaining good store standard
- Track sales performance and prepare report for management periodically
- Responsible for store security and shrinkage
- Ensure daily sales is reported to head office and cash is banked in promptly
- Ensuring prompt ordering and receiving of products into the system
- Maintain optimal stock level, no out of stock or overstock
- Set up promotion promptly and ensure display is attractive
- Ensure pricing on the product and shelf labels are correct
- Actively visit competitors and share market insights with HQ
- Handle customer enquiries, complaints and issues
- Actively recruit and maintaining relationship with retail and B2B customers through social media, customer visit and referral
- Developing store staff through motivation, counselling and product knowledge education to optimize productivity

**Schedule**:
Rotational shift
Weekend jobs
Attendance bonus
Overtime pay

**Requirements**:
Required language(s): Bahasa Malaysia, English.
At least 1 - 2 year(s) of working experience in the retail operation is preferred for this position.
Applicants must be willing to be based at retail location.
Applicants must be willing to work on shift basis, including weekends and public holidays.
Energetic and highly motivated individuals who have a passion for retail are encouraged to apply

**Education**:
STM/STPM (preferred)
Experience: Retail : 1-2 years (preferred)
Language: English / Bahasa Melayu (preferred)

**Please contact 012-9692909 (HR department)



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