Key Account Management, Executive

2 weeks ago


Taman Tun Dr Ismail, Malaysia Click Services Sdn Bhd Full time

**工作介紹:**
1. 與主要客戶建立並維持牢固且值得信賴的關係。
2. 深入了解關鍵客戶的需求和要求,並制定客製化解決方案。
3.處理和解決主要客戶的投訴和升級
4.基礎數據報告分析,定期與客戶進行業務回顧。
5. 擴大關係並引進新客戶。
6. 在現有客戶中識別新的商機並製定計劃來抓住這些機會。
7. 與跨職能團隊(包括銷售、行銷和產品開發)合作,確保滿足客戶需求。
8. 定期向高階管理層提供有關客戶績效的最新資訊並確定需要改進的領域。
9. 隨時了解大客戶管理的產業趨勢和最佳實務。
10. 透過專業服務、客戶成功和行銷等適當資源的參與來管理端到端銷售週期
11. 制定全面的專案計劃,包括時間表、任務和資源分配。
12. 定義專案範圍和目標,確保任何變更均已記錄並獲得批准。
13. 識別潛在的專案風險並制定緩解策略以盡量減少其影響。
14. 確保專案交付成果符合既定的品質標準。

**要求:**
1. 商業、金融、管理或相關領域學士學位
2. 具備1-3年大客戶經理或類似行銷職位工作經驗者優先,同時歡迎態度積極的應屆畢業生。
3. 良好的英語能力。
4.良好的溝通表達能力
5. 能夠成功談判業務條件。
6. 積極主動的心態以及優秀的專案和時間管理能力
7. 能夠監督同時運作的專案的所有細節。
8. 以目標為導向,以銷售為導向,有組織性的團隊合作精神。
9. 承諾按時完成專案或解決緊急問題。
10.能夠擁抱變化,願意應付挑戰。
11. 基礎 Excel:篩選、透視、快速求和/條件的基本公式



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