Workforce Management Analyst

Warner Bros. Discovery is seeking an experienced Contact Center Workforce Analyst to join our team.The successful candidate will have a strong background in workforce forecasting and evaluating delivery against plans.This role involves analyzing BPO staffing efficiency, measuring volume delivery against forecasts, and coordinating improvement strategies with...

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward...

Welcome to Warner Bros. Discovery… the stuff dreams are made of.Who We Are…When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life,...

About the RoleThis is an exciting opportunity to work as the Regional Workforce Performance Manager in our dynamic Grab Pasig City office.Your key objectives will be to create actionable insights through data analysis and drive business growth by optimizing workforce management processes.Create Power BI reports that deliver valuable insights into workforce...

Job OverviewWe are seeking a highly skilled Workforce Management (WFM) professional to join our team as a WFM Manager. As a key member of our operations team, you will be responsible for developing and implementing effective workforce management strategies that drive business excellence.Key ResponsibilitiesForecasting and Scheduling: Develop accurate volume...

Job DescriptionWe are seeking a highly skilled Workforce Planning Specialist to join our team in Southeast Asia. As the Regional Workforce Management Assistant Manager, you will play a vital role in inspiring excellence in workforce planning and financial management.Your primary responsibilities will include creating Power BI reports that provide valuable...

Job OverviewWe are seeking a highly skilled and experienced Strategic Workforce Manager to join our team at Grab. As a key member of our Shared Services organization, you will be responsible for managing all aspects of workforce planning, ensuring sufficient resources are available for effective service delivery.Your primary focus will be on developing and...

Role SummaryAs the Human Resources Insights Analyst, you will play a crucial role in driving business decisions with data-driven insights.Your responsibilities will include creating and maintaining advanced analytics tools to support workforce planning and financial management.Develop Power BI reports to deliver actionable insights into workforce...

Job DescriptionWe are seeking a highly skilled Workforce Planning Specialist to join our Finance Shared Service Centre team. In this role, you will be responsible for managing all aspects of workforce management planning within our SSC, ensuring that sufficient resources are available for effective and efficient service delivery.Develop, track, and present...

This role is for a seasoned professional who will lead the design and implementation of strategic workforce planning in a diverse/matrixed organizational environment. As a Workforce Planning Manager, you will oversee the development and execution of scheduling and capacity planning to support multiple projects. You will build, develop, and lead a responsive...

ManpowerGroup Malaysia is a leading provider of innovative workforce solutions. As a Junior Finance Analyst, you will play a crucial role in supporting the financial management team in delivering high-quality results.Key Responsibilities:1. Assist in providing insights into Integrated Facility Management (IFM) projects across the region.2. Support the...

At BrainHunters, we're seeking a seasoned Workforce Optimization Manager to lead our call center operations.Job Responsibilities:Efficiently allocate resources, including staffing and scheduling, to meet fluctuating volumes and operational demands.Optimize workforce management strategies to minimize idle time and maximize agent utilization.We're looking for...

Job DescriptionThe Performance Management Specialist will report directly to the Head of Transformation Office and SSC. This role is responsible for managing all aspects of workforce planning within the SSC, ensuring sufficient resources are available for effective and efficient service delivery.The primary responsibilities include:Developing, tracking, and...

The Talent & Culture Manager will play a critical role in shaping the company's future by developing and implementing effective HR strategies, managing payroll and compensation, and driving talent and culture initiatives. This role requires a strong understanding of the company's goals and objectives, as well as the ability to analyze complex data and make...

Welcome to Warner Bros. Discovery, where the world of storytelling comes alive.We are seeking an experienced Contact Center Workforce Analyst with a strong background in workforce forecasting and evaluating delivery against plans.The ideal candidate will focus on analyzing BPO staffing efficiency, measuring volume delivery against forecasts, and coordinating...

About Sovereign's CapitalSovereign's Capital is a dynamic and innovative company that offers a wide range of financial services to its customers. Our company operates with a strong focus on customer satisfaction, using technology to drive business growth and improve operational efficiency.We believe in creating a positive impact on society through our...

Warner Bros. Discovery is seeking a highly skilled Contact Center Workforce Analyst to join our team.The successful candidate will have a strong background in workforce forecasting and evaluating delivery against plans.This role involves analyzing BPO staffing efficiency, measuring volume delivery against forecasts, and coordinating improvement strategies...

Responsibilities: - Examine current and new business procedures - Identify effective solutions for business software system issues - Report common patterns, questions, and other issues to management - Recommend solutions for improving and restructuring company procedures - Access company performance, information, and plans by conducting regular tests and...

**Position Title**:Analyst, R2R **Contract Duration**:6 months **Salary**:RM3,000 to RM5,000 **Working Location**:Jalan Persiaran Barat, Pjs 52, 46200 Petaling Jaya, Selangor **Working Hours**:Monday to Fridays, 8.30 a.m. to 5.30 p.m.; Month end closing requires to work night shift for 3 days **R2R Operational**: - Ensure all financial close activities...

Job DescriptionWe are seeking a highly skilled Financial Analyst Manager to join our team at Eco-Shop Marketing Sdn Bhd.This is a challenging role that requires strong analytical and problem-solving skills, with the ability to think critically and make informed decisions. As a Financial Analyst Manager, you will be responsible for analyzing financial data,...