Strategic Workforce Manager
4 days ago
We are seeking a highly skilled and experienced Strategic Workforce Manager to join our team at Grab. As a key member of our Shared Services organization, you will be responsible for managing all aspects of workforce planning, ensuring sufficient resources are available for effective service delivery.
Your primary focus will be on developing and tracking Shared Services KPIs/Metrics, providing insights and recommendations to leadership to drive performance improvements. You will also supervise the smooth transition of work coming into the SSC, ensuring minimal disruption to both internal and external stakeholders.
In this role, you will work closely with the COE team to analyze current processes, identify opportunities for improvement, and implement strategic solutions to increase efficiency and productivity within the SSC. Additionally, you will collaborate with other departments/units to build relationships, align objectives, and ensure a seamless flow of information and processes.
- You will develop and maintain strong relationships with cross-functional teams, including Finance, HR, and IT.
- You will design and implement training programs to enhance skills and knowledge within the SSC.
- You will analyze current processes and identify areas for improvement, implementing changes to increase efficiency and productivity.
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Workforce Planning Manager
4 days ago
Subang Jaya, Selangor, Malaysia Daythree Business Services Sdn Bhd Full timeThis role is for a seasoned professional who will lead the design and implementation of strategic workforce planning in a diverse/matrixed organizational environment. As a Workforce Planning Manager, you will oversee the development and execution of scheduling and capacity planning to support multiple projects. You will build, develop, and lead a responsive...
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Strategic Workforce Development Manager
22 hours ago
Petaling Jaya, Selangor, Malaysia IKEA Full timeBenefitsThis role offers a unique opportunity to work with a dynamic team, driving strategic HR initiatives that enhance employee experience, engagement, and overall business performance.As a senior HR professional, you will have the chance to lead change management initiatives, ensuring smooth transitions during business transformation, market expansions,...
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Regional Workforce Performance Manager
22 hours ago
Petaling Jaya, Selangor, Malaysia Grab Full timeAbout the RoleThis is an exciting opportunity to work as the Regional Workforce Performance Manager in our dynamic Grab Pasig City office.Your key objectives will be to create actionable insights through data analysis and drive business growth by optimizing workforce management processes.Create Power BI reports that deliver valuable insights into workforce...
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Workforce Optimization Manager
6 days ago
Subang Jaya, Selangor, Malaysia BrainHunters Full timeAt BrainHunters, we're seeking a seasoned Workforce Optimization Manager to lead our call center operations.Job Responsibilities:Efficiently allocate resources, including staffing and scheduling, to meet fluctuating volumes and operational demands.Optimize workforce management strategies to minimize idle time and maximize agent utilization.We're looking for...
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Workforce Planning Specialist
22 hours ago
Petaling Jaya, Selangor, Malaysia Grab Full timeJob DescriptionWe are seeking a highly skilled Workforce Planning Specialist to join our team in Southeast Asia. As the Regional Workforce Management Assistant Manager, you will play a vital role in inspiring excellence in workforce planning and financial management.Your primary responsibilities will include creating Power BI reports that provide valuable...
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Workforce Development Professional
22 hours ago
Petaling Jaya, Selangor, Malaysia Internetwork Expert Full timeThe Talent & Culture Manager will play a critical role in shaping the company's future by developing and implementing effective HR strategies, managing payroll and compensation, and driving talent and culture initiatives. This role requires a strong understanding of the company's goals and objectives, as well as the ability to analyze complex data and make...
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Workforce Optimization Specialist
22 hours ago
Petaling Jaya, Selangor, Malaysia Warner Bros. Entertainment Full timeWarner Bros. Discovery is seeking an experienced Contact Center Workforce Analyst to join our team.The successful candidate will have a strong background in workforce forecasting and evaluating delivery against plans.This role involves analyzing BPO staffing efficiency, measuring volume delivery against forecasts, and coordinating improvement strategies with...
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Workforce Planning Specialist
4 days ago
Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full timeJob DescriptionWe are seeking a highly skilled Workforce Planning Specialist to join our Finance Shared Service Centre team. In this role, you will be responsible for managing all aspects of workforce management planning within our SSC, ensuring that sufficient resources are available for effective and efficient service delivery.Develop, track, and present...
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Regional Workforce Reporting Analyst
1 day ago
Petaling Jaya, Selangor, Malaysia Grab Full timeGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward...
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Workforce Planning Lead
4 days ago
Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full timeJob DescriptionThe Performance Management Specialist will report directly to the Head of Transformation Office and SSC. This role is responsible for managing all aspects of workforce planning within the SSC, ensuring sufficient resources are available for effective and efficient service delivery.The primary responsibilities include:Developing, tracking, and...
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Workforce Planning Expert
4 days ago
Petaling Jaya, Selangor, Malaysia Sovereign's Capital Full timeAbout Sovereign's CapitalSovereign's Capital is a dynamic and innovative company that offers a wide range of financial services to its customers. Our company operates with a strong focus on customer satisfaction, using technology to drive business growth and improve operational efficiency.We believe in creating a positive impact on society through our...
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HR Strategic Partner
22 hours ago
Petaling Jaya, Selangor, Malaysia Inmagine Full timeJob Description:We are seeking a seasoned HR professional to join our team as an Talent & Culture Manager. This role is a strategic partnership with our CEO, shaping company culture and ensuring compliance across regions.The ideal candidate will have 6+ years of progressive experience in HR roles, with at least 2 years in a leadership capacity. Proven...
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CX Contact Center Sr. Workforce Analyst
1 day ago
Petaling Jaya, Selangor, Malaysia Warner Bros. Entertainment Full timeWelcome to Warner Bros. Discovery… the stuff dreams are made of.Who We Are…When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life,...
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Workforce Management Specialist
4 days ago
Petaling Jaya, Selangor, Malaysia Sovereign's Capital Full timeAbout UsWe are a dynamic team of professionals dedicated to delivering exceptional results through our Shared Services Centre (SSC). Our SSC provides critical support functions for Sovereign's Capital, ensuring financial accuracy, timeliness, and efficiency across all business units.As a member of our team, you will play a key role in driving performance...
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Petaling Jaya, Selangor, Malaysia Eco-Shop Marketing Sdn Bhd Full timeAbout Our Company:Eco-Shop Marketing Sdn Bhd is a Malaysian retail chain store committed to elevating human progress by helping careers and companies grow through our personalized talent ecosystem.Job Details:We are seeking a skilled Human Resources Executive to join our team, responsible for driving business success by developing and implementing effective...
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Strategic HR Leader
22 hours ago
Petaling Jaya, Selangor, Malaysia KOLs Full timeWe are seeking a highly motivated and experienced HR Manager to lead our human resources function. This is a standalone role, responsible for managing all aspects of HR within the company, including talent acquisition, learning and development (L&D), performance management, compensation and benefits, and general HR administration.The ideal candidate is a...
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Strategic Development Manager
6 days ago
Petaling Jaya, Selangor, Malaysia SD Guthrie Berhad Full timeDrive organic and inorganic growth investment proposals for SDGI through the development of comprehensive business cases. Ensure seamless project execution, risk management, and strategic alignment with senior management.Key ResponsibilitiesLead advisory services on investment appraisal processes to identify optimal growth opportunities.Manage stakeholder...
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Strategic Resource Planner
5 days ago
Subang Jaya, Selangor, Malaysia BrainHunters Full timeBecome part of our dynamic team as a Strategic Resource Planner at BrainHunters!About the Role:This key position involves overseeing the allocation of resources to meet the needs of our call center. As a Strategic Resource Planner, you'll be responsible for optimizing workforce management strategies to minimize idle time and maximize agent utilization.Refine...
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Strategic Marketing Manager
2 days ago
Petaling Jaya, Selangor, Malaysia Robert Walters Full timeStrategic Marketing Manager (Medical devices/Pharmaceutical)Job Title: Strategic Marketing Manager (Infusion Therapy)Job Type: PermanentOpportunity Overview: Robert Walters has an exciting opportunity for a Strategic Marketing Manager (Infusion Therapy) to join our client for a permanent role. This role will provide exposure to a truly international and...
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Strategic People Operations Lead
2 days ago
Petaling Jaya, Selangor, Malaysia CompAsia Full timeManager, HR Business PartnerFoster a culture of growth, inclusivity, and innovation at CompAsia.The Group People & Culture Intern will play a vital role in driving HR excellence across the company. At CompAsia, our People & Culture Team is the heart of building an exceptional employee experience.About Us:CompAsia is a digital and technology company that...