Regional Customer Service Manager

**A Snapshot of Your Day** You work close with all Siemens Energy Regional commercial teams and customers where you provide technical sales and sales support for our product line product including opportunity identification, qualification, evaluation, and pursuit through order capture with particular emphasis on deployment of Siemens Energy technology...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**About the Company** Our client is a leading assistance and care company with annual revenues exceeding 1.7 Bn Euros in 2019. Serving as a gateway to over 750,000 professional service providers coordinated through three international hubs and covering over 200 countries and territories worldwide, our South East Asia delivery platform based in Bangkok...

EMCO Execuitve is growing into the leading recruitment consultancy in this region specializing in middle management, senior recruitment and executive level placements. We endeavour to satisfy our client's complete requirements by developing and customizing our services to enable an accurate fit within the specific need, each time. We offer talent management...

**Operational Management** - Monitor the day to day after sales operations to ensure that all staff follows the procedures laid down by the vehicle manufacturer (like Workshop Process Consulting / sending technical info, feedback etc o To constantly monitor the operation to ensure that the Standard Operating Procedures (SOP), WPC and audit requirements are...

**Job Highlights** - Allowances & commissions - Strategic Work Location Able to communicate well with customer and receive inbound and outbound calls and alias with internal support and engineer to provide best service and support to customers. **Key Accountabilities** - Maintaining a positive, empathetic, and professional attitude toward customers at all...

About the role Head of Customer Service AMEA has a crucial role in enabling Next Level program objectives of closer to the market, and customers and simplifying, and digitizing. The role will play a big role in leading and managing the customer service team and deliverables through the transformation into a best-in-class service set-up in conjunction with...

**Duties & Responsibilities** 1. Developing and sustaining solid relationship with service providers to bring the best customer experiences. 2. Manage all escalations from service providers. 3. Provide support and guidance to service providers ensuring business continuity. 4. Monitor and provide improvement on turn-around time of repair works. 5. Work...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

Contract Management Specialist (f/m/d) | Region APAC **Posting Date**:Feb 22, 2024 **Location**: Petaling Jaya, MY **Company**:PERI **Contract Management Specialist (f/m/d) | Region APAC** PERI APAC Services **What you'll do on a typical day**: - Support the subsidiaries of PERI in the Asia Pacific region (India, Philippines, Indonesia, Thailand,...

**How You’ll Make an Impact** - Ensure sales of Industrial Steam Turbines in the assigned territory by building long-term and trusted business relationship with customers, especially the key decision makers and key strategic partners. - Responsible for direct customer engagement, managing proposal works and obtaining management approvals (LoA’s). -...

Serves customers by providing product and service information and resolving product and service problems - Manage Inbound/Outbound phone calls. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Perform servicing calls to reach out to...

**Hiring Branch: Cycle & Carriage Petaling Jaya** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for all...

**Location**:Petaling Jaya, MY, 46050**Company**:PERI APAC Services Sdn. Bhd.**SAP SF Consultant (f/m/d) | APAC Region** PERI APAC Services **What you'll do on a typical day**: Regional first point of contact for SAP SuccessFactors suite, specifically to our internal PERI customers of APAC region. Your core tasks and responsibilities include: - **Data...

**DUTIES & RESPONSIBLITIES: -** - Coordinate and provide smooth health screening journey for customer from registration until being seen by doctor. - Ensure accurate appointment of patient’s health screening, provide efficient frontline services, maintain accuracy and confidentiality of all the patients’ information and as well as to provide customer...

**International E-comm Market Development** - To identify, open, and list Offspring brands and products in key international markets that focus on the SEA regions such as Indonesia, Vietnam, Philippines, and Thailand. - To negotiate and work with e-commerce platforms to optimize commercial returns aimed at increasing sales, improving brand visibility, and...

As the Customer Service Executive, your primary purpose is to ensure customer orders are processed on time and in full, according to purchase orders requirements. Working with sales / commercial team with pricing updates, survey administration and promotion activities. You will be reporting directly to Customer Service Manager. **Main Responsibilities** -...

Regional Demand Planner, AMEA **Location**:Petaling Jaya, 10, MY, 47800At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food...

Responsibilities - Achieve agreed upon sales targets and outcomes within schedule; - Collect marketing information and provide management timely, including competitors’ activities, customer needs, problems, interests, and potential for new products and services; - Analyze market potential, track sales and status reports; - Present, promote and sell...

**Responsibilities**: - Execute division policy and ensure full adoption and comply with workflow or standard operation procedures - To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services. - To respond in a professional and timely manner to any customer query/complaint and...