IT Technical Support Analyst
5 months ago
**Responsibilities**:
- Responsible, installation and maintenance of all IT Hardware, infrastructure, and services.
- Oversees, network/server/workstation maintenance and troubleshooting, budgetary control, problem resolution, and information security.
- Develop positive relationship with vendor and ensure solutions applied are within company’s direction.
- Review diagnostics and assess the functionality and efficiency of systems
- Responsible administering disaster plans that will keep the company functional.
- Determine rationale and methods for upgrading company network software programs each time an update is released.
- Monitor changing network technology and deliver a technology update to the executive team each quarter
- Coordinate team to ensure task schedule are on track with regular updates.
- Comprehensive understanding of network architecture and client/server technology
- Experience with Firewall Palo Alto, SonicWALL, Cisco meraki, Server and other network security devices.
- Hands-on experience with Windows Server 2012 onward operating systems, patching, backup/restore, monitoring and other management/administration Software and components
- Experience with administration in Server virtualization technology, on VMware, Sagfor and other similar products.
- Hands-on experience with Microsoft Active Directory and windows clustering technologies
- Hands-on experience working with SAN/NAS storage sub-systems
- Experience POS hardware devices
- Experience on SQL databases management such as backup, recovery, and maintenance.
- Has 2+ years of experience in, network topology & security and retail equipment.
- Responsible, installation and maintenance of all IT Hardware, infrastructure, and services.
- Oversees, network/server/workstation maintenance and troubleshooting, budgetary control, problem resolution, and information security.
- Develop positive relationship with vendor and ensure solutions applied are within company’s direction.
- Review diagnostics and assess the functionality and efficiency of systems
- Responsible administering disaster plans that will keep the company functional.
- Determine rationale and methods for upgrading company network software programs each time an update is released.
- Monitor changing network technology and deliver a technology update to the executive team each quarter
- Coordinate team to ensure task schedule are on track with regular updates.
**Requirements**:
- Comprehensive understanding of network architecture and client/server technology
- Experience with Firewall Palo Alto, SonicWALL, Cisco meraki. Server and other network security devices.
- Hands-on experience with Windows Server 2012 onward operating systems, patching, backup/restore, monitoring and other management/administration Software and components.
- Experience with administration in Server virtualization technology, on VMware, Sagfor and other similar products.
- Hands-on experience with Microsoft Active Directory and windows clustering technologies
- Hands-on experience working with SAN/NAS storage sub-systems.
- Experience POS hardware devices
- Experience on SQL databases management such as backup, recovery, and maintenance.
- Has 2+ years of experience in, network topology & security and retail equipment
- Good to have : Learning Attitude
**Job Types**: Full-time, Permanent
**Salary**: RM2,300.00 - RM4,000.00 per month
**Benefits**:
- Free parking
- Health insurance
- Maternity leave
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
COVID-19 considerations:
Face mask need to be wear all the times at working place.
Ability to commute/relocate:
- Kota Damansara: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- IT support: 1 year (required)
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