Technical Support Representative

**Overview**: **Salary**: 4,500 MYR ~ 6,500 MYR**Industry**: Medical & Healthcare- POSITION OVERVIEW- KEY RESPONSIBILITIES- Daily Helpdesk Technical Support and PC Software Installation: Provide daily technical support for the company's helpdesk operations, encompassing troubleshooting, issue resolution, and support for the installation and configuration of...

Job description **Technical Assistant Job Description** - To be responsible for Products (Water Meters, Instrumentations, Solar Power Supply Unit, Portable Valve Actuators and Air Motors) Preparation & Testing - To ensure product, system and delivery quality meet the company/customer's compliances and requirements - To be responsible for project survey...

Position : Technical Sales Support Specialist Location : Kepong Working Days / Time : 8.30am - 5.30pm / Mon - Fri **Job summary** This role requires to use the technical expertise to better connect with the customer by working along with the sales team. It also requires to liaison with the R&D team on the technical requirements by...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

**Responsibilities**: - Responsible, installation and maintenance of all IT Hardware, infrastructure, and services. - Oversees, network/server/workstation maintenance and troubleshooting, budgetary control, problem resolution, and information security. - Develop positive relationship with vendor and ensure solutions applied are within company’s...

**The Role Summary**: - The objective of the position is to assist the overseas dealer in project sales tender, operation and site related activities. - To plan and strategize export sales activities in order to achieve annual sales target. - To establish excellent working relationship with export dealer/business partner. - The objective of the position is...

**JOB DESCRIPTION**: - Assist in new product development that begin from conceptual design till mass production stage. - Implementing continuous improvement to existing product according to client feedback and internal development. - Product drawing including system, design, fitting accessories into profile and mock up drawing. - Responsible for all...

We are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

We are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

We are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

We are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

Responsible for Lead to revenue Process by Inside Sales for Trojan business in Countries -ID, ANZ Will have monthly targets for order booking and shipping. The variable incentive will be linked to orders booking. The activities involved in delivering the results will comprise of Engaging telephonically customers’ Technical and procurement functions for...

**Job Scope**: - Perform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products or...

**Job Scope**: - Perform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products or...

Job/Position Title: Customer Service Representative Locations: IOI Putrajaya / Damansara Uptown Salary Range: 2.5k-2.8k Working Hours 6 days working 5am / 6am ( Per day total hours 8 hours) Sat (Half day) / Sunday Off Job Summary : Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and...

**Job Scope**: - Perform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products or...

**Requirements**: - _**Computer Science, Information Technology, Management Information Systems, Data Science, Business Intelligence or equivalent.**_ - Possess basic computer skills and possess the ability to adapt to a dynamic and expanding business environment. - Excellent problem-solving ability and a great aptitude for executing tasks given by a...

The CSR reports to the Facilities & Engineering Manager. Timely mechanical completion and hand-over for commissioning. Control of costs related to yard's work and any subcontractors engaged locally. Monitors all substructure and topside fabrication. To become the Best Company in providing professional and skilled manpower to the oil and gas industry in...

1. Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products. 2. Create & handling all tickets pertaining to customer cases & follows up closely until case resolved. 3. Working closely with Sales & Level 2 support team members for client contracts expiration...

Job Responsibilities: - Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products. - Create & handling all tickets pertaining to customer cases & follows up closely until case resolved. - Working closely with Sales & Level 2 support team members for client...