Customer Service

**About the Client** Engage Shift is a boutique business process outsourcing (BPO) provider that offers multi-lingual and omnichannel support, CX, back-office & automation services.  **Responsibilities**: - Assist in the build-up, development, and management of customer support - department to provide exceptional customer service to several...

**About the Client** Engage Shift is a boutique business process outsourcing (BPO) provider that offers multi-lingual and omnichannel support, CX, back-office & automation services.  **Responsibilities**: - Assist in the build-up, development, and management of customer support - department to provide exceptional customer service to several...

About the ClientEngage Shift is a boutique business process outsourcing (BPO) provider that offers multi-lingual and omnichannel support, CX, back-office & automation services.Responsibilities: Assist in the buildup, development, and management of customer support- department to provide exceptional customer service to several online websites. Investigating...

Job details:- answering customer calls, listening to their concerns and solving problems- responsible for providing support from start to finish to resolve customer inquiries or concerns- follow communication "scripts" when handling different topics- keep records of all conversations in our call center database in a comprehensible wayWorking hours: Monday to...

**Responsibilities** - Handle customer complaints - Provide appropriate solutions and alternatives within the time limits - Keep records of customer interactions - Process customer accounts and file documents - Follow communication procedures, guidelines and policies - Identify and assess customers’ needs to achieve satisfaction **Requirements**: -...

Details: - To attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution - Responsible to ensure customer satisfaction in providing service information and enquiries. Complaints and feedback are attended promptly in professional manner. - Handle and follow...

Make a call and sms to customer - Monitoring backup battery alarm,no data,sos alarm - Resolving customer problem and issues - Update in the system and complete the reports - Evaluate problems to technician - Provide info on the company's products and back up battery alarm - A clear and friendly telephone voice - Good computer skills - Good teamwork skills...

Make a call and sms to customer - Monitoring backup battery alarm,no data,sos alarm - Resolving customer problem and issues - Update in the system and complete the reports - Evaluate problems to technician - Provide info on the company's products and back up battery alarm - A clear and friendly telephone voice - Nothing to do with SALES MARKETING - Good...

Make a call and sms to customer Monitoring backup battery alarm,no data,sos alarm Resolving customer problem and issues Update in the system and complete the reports Evaluate problems to technician Provide info on the company's products and back up battery alarm A clear and friendly telephone voice Good computer skills Good teamwork skills and the ability to...

The Commercial Officer ("CO") is responsible to support the commercial team in providing a comprehensive range of administrative and office support duties. The "CO" is also required to prepare the necessary reports for Commercial Manager and assist in all other day to day job activities.Responsibilities:To prepare and update the master voyage charter summary...

Job details: - answering customer calls, listening to their concerns and solving problems - responsible for providing support from start to finish to resolve customer inquiries or concerns - follow communication “scripts” when handling different topics - keep records of all conversations in our call center database in a comprehensible way Working...

Ensure strict execution of company policies, procedures, and service standards Have full knowledge of all menu items, daily features, and promotions Good customer service Serve food & drinks Operate Cashier / POS system Make drinks Ensure the cleanliness and maintenance of all work areas, utensils, and equipment Ensuring that health and safety regulations...

**MUSLIM FRIENDLY RESTAURANT** **REQUIREMENTS**: - Local Malaysian ONLY. - Able to communicate in English and Malaysia, a third language would be a plus. - Must have the willingness to learn and willingness to help out even without asking - Must be able to develop a positive relationship in workplace and being understanding with one another - Able to stand...

Established in 2005, the Family Podiatry Centre has a branch in both Singapore and Malaysia.The Singapore branch is 6 years old and growing. The Malaysian branch is 13 years old and serves patients from all parts of Malaysia. Our clinic specialises in treatment of conditions of the lower limb including the lower back. Join us for a new challenging and...

Established in 2005, the Family Podiatry Centre has a branch in both Singapore and Malaysia.The Singapore branch is 6 years old and growing. The Malaysian branch is 13 years old and serves patients from all parts of Malaysia. Our clinic specialises in treatment of conditions of the lower limb including the lower back. Join us for a new challenging and...

If you are looking to excel and make a difference, take a closer look at us This role is responsible for loan processing, data entry, case mitigation, customer service, FIS lodgment, disbursement documentation and compliance ambassador in Auto Loan Centre Functional _(job responsibilities)_- Assist the Centre Manager to oversee daily business operations-...

If you are looking to excel and make a difference, take a closer look at usThis role is responsible for loan processing, data entry, case mitigation, customer service, FIS lodgment, disbursement documentation and compliance ambassador in Auto Loan CentreFunctional _(job responsibilities)_- Assist the Centre Manager to oversee daily business operations- Scan...

**MUSLIM FRIENDLY RESTAURANT** **REQUIREMENTS**: - Local Malaysian ONLY. - Able to communicate in English and Malaysia, a third language would be a plus. - Must have the willingness to learn and willingness to help out even without asking - Must be able to develop a positive relationship in workplace and being understanding with one another - Able to stand...

Responsibilities: Make and serve beverages such as coffee and tea. Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios). Communicate customer feedback to managers and recommend new menu items. Ensure excellent and professional service at all times with the guidance of the Company's Standard Operation...

Preparing and serving food, making coffee and tea and handle cashier - Ensuring the café is fully stocked and can meet the menu at all times, notifying the Supervisor or Manager. - Clean the café areas, inside and outside and ensure they are safe and hygienic at all times. - Check that all café facilities, equipment or furnishings are in good order/ clean...