Customer Service Team Leader

**About the Client** Engage Shift is a boutique business process outsourcing (BPO) provider that offers multi-lingual and omnichannel support, CX, back-office & automation services.  **Responsibilities**: - Assist in the build-up, development, and management of customer support - department to provide exceptional customer service to several...

About the ClientEngage Shift is a boutique business process outsourcing (BPO) provider that offers multi-lingual and omnichannel support, CX, back-office & automation services.Responsibilities: Assist in the buildup, development, and management of customer support- department to provide exceptional customer service to several online websites. Investigating...

* Diploma and above. **Responsibilities**: PRGX Headquartered in Atlanta, Georgia, PRGX Global, Inc. is the leading provider of recovery audit services. With more than 1,500 employees, the company operates and serves multi-national clients in more than 30 countries. Our client partners in Asia Pacific are sure to impress, as opportunities to work in their...

Job details:- answering customer calls, listening to their concerns and solving problems- responsible for providing support from start to finish to resolve customer inquiries or concerns- follow communication "scripts" when handling different topics- keep records of all conversations in our call center database in a comprehensible wayWorking hours: Monday to...

**Responsibilities** - Handle customer complaints - Provide appropriate solutions and alternatives within the time limits - Keep records of customer interactions - Process customer accounts and file documents - Follow communication procedures, guidelines and policies - Identify and assess customers’ needs to achieve satisfaction **Requirements**: -...

The Commercial Officer ("CO") is responsible to support the commercial team in providing a comprehensive range of administrative and office support duties. The "CO" is also required to prepare the necessary reports for Commercial Manager and assist in all other day to day job activities.Responsibilities:To prepare and update the master voyage charter summary...

Details: - To attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution - Responsible to ensure customer satisfaction in providing service information and enquiries. Complaints and feedback are attended promptly in professional manner. - Handle and follow...

Make a call and sms to customer - Monitoring backup battery alarm,no data,sos alarm - Resolving customer problem and issues - Update in the system and complete the reports - Evaluate problems to technician - Provide info on the company's products and back up battery alarm - A clear and friendly telephone voice - Good computer skills - Good teamwork skills...

Make a call and sms to customer - Monitoring backup battery alarm,no data,sos alarm - Resolving customer problem and issues - Update in the system and complete the reports - Evaluate problems to technician - Provide info on the company's products and back up battery alarm - A clear and friendly telephone voice - Nothing to do with SALES MARKETING - Good...

Make a call and sms to customer Monitoring backup battery alarm,no data,sos alarm Resolving customer problem and issues Update in the system and complete the reports Evaluate problems to technician Provide info on the company's products and back up battery alarm A clear and friendly telephone voice Good computer skills Good teamwork skills and the ability to...

The Commercial Officer (“CO”) is responsible to support the commercial team in providing a comprehensive range of administrative and office support duties. The "CO" is also required to prepare the necessary reports for Commercial Manager and assist in all other day to day job activities. **Responsibilities**: To prepare and update the master voyage...

Telum Media creates connections between the media and public relations sectors using our industry-focused online media contacts database, events, news and communications channels. Helping public relations firms and in-house communication teams connect with the right journalists and media outlets at the right time. Our teams across the Asia Pacific region...

Telum Media creates connections between the media and public relations sectors using our industry-focused online media contacts database, events, news and communications channels. Helping public relations firms and in-house communication teams connect with the right journalists and media outlets at the right time. Our teams across the Asia Pacific region...

Job details: - answering customer calls, listening to their concerns and solving problems - responsible for providing support from start to finish to resolve customer inquiries or concerns - follow communication “scripts” when handling different topics - keep records of all conversations in our call center database in a comprehensible way Working...

Telum Media creates connections between the media and public relations sectors using our industry-focused online media contacts database, events, news and communications channels.Helping public relations firms and in-house communication teams connect with the right journalists and media outlets at the right time. Our teams across the Asia Pacific region work...

We're on the lookout for a new addition to our outlet at Taman Tun Dr Ismail (TTDI). Business hours: 5pm - 2am Position: Kitchen Hand cum Bar Helper What We're Looking For: > Pleasant and friendly personality > Ability to create a welcoming vibe > Strong customer service skills Able to work on shift, weekend and public holidays Malaysian only What...

We're on the lookout for a new addition to join our cozy bar in Taman Tun Dr Ismail (TTDI). Position: Bartender (Ladies, you're encouraged to apply!) What We're Looking For: > Pleasant and friendly personality > Ability to create a welcoming vibe > Strong customer service skills What You Get: > Starting salary from RM2200+ > Supportive and fun work...

**BOOST JUICE BARS** - **Industry: Food & Beverage**_ - **Position: Team Leader**_ Boost Juice, originally from Australia, is Malaysia's largest juice and smoothie chain has expanded to 150 stores across Malaysia, Singapore, Brunei, Indonesia, and soon Thailand. Boost is not just a smoothie & juice bar - it is an innovative retail concept based on great...

Ensure strict execution of company policies, procedures, and service standards Have full knowledge of all menu items, daily features, and promotions Good customer service Serve food & drinks Operate Cashier / POS system Make drinks Ensure the cleanliness and maintenance of all work areas, utensils, and equipment Ensuring that health and safety regulations...

We're on the lookout for a new addition to join our cozy bar in Taman Tun Dr Ismail (TTDI).Position: Bartender (Ladies, you're encouraged to apply)What We're Looking For:> Pleasant and friendly personality> Ability to create a welcoming vibe> Strong customer service skillsWhat You Get:> Starting salary from RM2200+> Supportive and fun work environment>...