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Customer Service Executive

4 weeks ago

Damansara Utama, Malaysia MJ HEALTH SCREENING CENTER SDN BHD Full time

To promotehealth products and health screening services.
- To manage incoming phone calls.
- To generate sales leads.
- To identify and assess customers’ needs to achieve satisfaction.
- To build sustainable relationships and trust with customer accounts through open and interactive communication.
- To provide accurate, valid and complete information by using the right methods/tools.
- To escalate feedback to Team Leader/Manager.

**Job Requirement**:

- Has a strong passion for customer service.
- Good interpersonal & Communication skills, service oriented.
- Good customer service skills - attentive, patience, immaculate telephone manners, and communication skills.
- Strong customer focus.
- Multilingual will be added advantage.

**Job Types**: Full-time, Permanent

**Salary**: RM2,700.00 - RM3,000.00 per month

**Benefits**:

- Additional leave
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Early shift
- Fixed shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- Damansara Utama: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer service: 1 year (preferred)

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