Front Office Assistant
3 months ago
As Front Office Assistant, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. A Front Office Assistant is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
1. Ensure accurate and efficient running of reception including check in/out procedures.
2. Respond to Guest queries in a timely and efficient manner.
3. Ensure that both the Assistant Manager on Duty and Senior Reception are aware of any relevant feedback from Guests.
4. Demonstrate a high level of customer service at all times.
5. Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties.
6. Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
7. Understand correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy.
8. Answer switchboard calls, as required.
9. Ensure all Guest deliveries and messages are received effectively and efficiently.
10. Act in accordance with policies and procedures when working with front of house equipment and property management systems.
11. Attend appropriate training courses, when required.
12. Follow and adhere to company brand standards.
13. Assist other departments wherever necessary and maintain good working relationships with Team Members.
Pay: RM2,800.00 - RM3,300.00 per month
-
Front Office Assistant
6 months ago
Kuala Lumpur, Malaysia Meliá Kuala Lumpur Full timeAs Front Office Assistant, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. A Front Office Assistant is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest...
-
Front Office Assistant
6 months ago
Kuala Lumpur, Malaysia SGI VACATION CLUB BERHAD Full timeWe are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...
-
Front Office Assistant
6 months ago
Kuala Lumpur, Malaysia MAHSA Avenue, Urban living Full timeWe are seeking a friendly and skilled Front Office Assistant who is fluent in Mandarin to join our team. In this role, you will be responsible for providing exceptional customer service to our Mandarin-speaking guests, managing front desk operations, and ensuring a positive guest experience during their stay at our hotel. **Key Responsibilities**: **Guest...
-
Front Office Assistant
6 months ago
Kuala Lumpur, Malaysia Agensi Glory Full time**Job Role**: 1. Attending all incoming calls and correspondence appropriately and courteously (as similar to telephone operator’s duties). 2. Handling patients’ enquiries, scheduling appointment, registration, billing and payment collection. 3. Performing cashiering duties and ensure that all charges are billed and collected accurately and...
-
Front Office
6 months ago
Kuala Lumpur, Malaysia GRABSTAY MANAGEMENT SDN BHD Full timeA front desk position typically involves being the first point of contact for visitors and guests, both in person and over the phone. Responsibilities may include greeting and directing visitors, answering phone calls, managing appointments and reservations, handling inquiries and providing information, and maintaining a clean and organized reception area....
-
Front Office Assistant
6 months ago
Kuala Lumpur, Malaysia Sunway Velocity Hotel Kuala Lumpur Full timeThis position is responsible for the overall operations of reception in providing ultimate service for the hotel guests. The Front Office Assistant should provide the fullest support and cooperation to the front office department in achieving the desired result accordance to our vision and mission statement, objectives and Standard Operating Procedure (SOP)...
-
Front Office Assistant
6 months ago
Kuala Lumpur, Malaysia Hotel - Kuala Lumpur Full time**JOB REQUIREMENTS**: - Minimum SPM OR Diploma in Hospitality or Tourism Management, fresh graduates are also welcome to apply. - Excellent communications skill for both written and verbal. - Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a team player. - Pleasant personality with good...
-
Front Office Assistant
6 months ago
Kuala Lumpur, Malaysia Hotel - Kuala Lumpur Full time**JOB REQUIREMENTS**: - Minimum SPM OR Diploma in Hospitality or Tourism Management, fresh graduates are also welcome to apply. - Excellent communications skill for both written and verbal. - Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a team player. - Pleasant personality with good...
-
Assistant Front Office Manager
6 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 24087638 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...
-
Assistant Front Office Manager
7 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 24044093 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...
-
Assistant Front Office Manager
7 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 24097319 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Kuala Lumpur City Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level...
-
Assistant Front Office Manager
6 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Additional Information** Malaysian Only **Job Number** 23210251 **Job Category** Rooms & Guest Services Operations **Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB...
-
Assistant Front Office Manager
3 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Additional Information** Malaysian Only **Job Number** 24161952 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...
-
Assistant Front Office Manager
3 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 24168927 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the...
-
Assistant Front Office Manager
6 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 23071718 **Job Category** Rooms & Guest Services Operations **Location** W Kuala Lumpur, No. 121, Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office...
-
Assistant Front Office Manager
6 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Additional Information** Malaysian Only **Job Number** 23154811 **Job Category** Rooms & Guest Services Operations **Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the...
-
Assistant Front Office Manager
6 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 24087745 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Kuala Lumpur Chinatown, No 2, Jalan Balai Polis, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office...
-
Assistant Front Office Manager
7 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 24044487 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists...
-
Assistant Front Office Manager
6 months ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 24027039 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...
-
Assistant Manager
3 months ago
Kuala Lumpur, Malaysia Grand Hyatt Kuala Lumpur Full timeSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front...