Front Office Assistant

5 months ago


Kuala Lumpur, Malaysia SGI VACATION CLUB BERHAD Full time

We are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company.

**Responsibilities**:

- Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys and log all records of room key be taken by maintenance with the work order form.
- To answer, confirm and process all requests for reservation according to the established procedure. Take all messages and pass to guest in the timely manner.
- Carry out handover at the beginning and end of the end each shift.
- Count float money, mínimart selling stock, room key and cash deposit at beginning and end of the shift.
- To filling all report accordingly, tidy up front desk counter, back office and lobby area during shift.
- To call housekeeping double check the room for all departure room for guest to check in.
- To report all move, complaint and maintenance defect according to procedures.
- To drop the remittance envelope as deposit and cash receives during shift correctly according to the cashier report.
- To know who is the manager & security on duty every day in case of emergency.

**Job Requirements**:

- SPM or and above.
- At least 1 year of relevant working experience in the related field is required
- Bahasa Malaysia, English or any other dialects will be an added advantage

**Salary**: From RM2,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

**Experience**:

- Office Assistant: 1 year (preferred)


  • Front Office Assistant

    5 months ago


    Kuala Lumpur, Malaysia Meliá Kuala Lumpur Full time

    As Front Office Assistant, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. A Front Office Assistant is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest...

  • Front Office Assistant

    2 months ago


    Kuala Lumpur, Malaysia Meliá Kuala Lumpur Full time

    As Front Office Assistant, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. A Front Office Assistant is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest...

  • Front Office Assistant

    5 months ago


    Kuala Lumpur, Malaysia MAHSA Avenue, Urban living Full time

    We are seeking a friendly and skilled Front Office Assistant who is fluent in Mandarin to join our team. In this role, you will be responsible for providing exceptional customer service to our Mandarin-speaking guests, managing front desk operations, and ensuring a positive guest experience during their stay at our hotel. **Key Responsibilities**: **Guest...


  • Kuala Lumpur, Malaysia Hotel - Kuala Lumpur Full time

    **PROFILE**: - Minimum SPM or Diploma in Tourism Management. - Minimum 2 years successful track record at a managerial level. - Excellent communications skill for both written and verbal. Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a team player. - Pleasant personality with good...

  • Front Office Assistant

    5 months ago


    Kuala Lumpur, Malaysia Agensi Glory Full time

    **Job Role**: 1. Attending all incoming calls and correspondence appropriately and courteously (as similar to telephone operator’s duties). 2. Handling patients’ enquiries, scheduling appointment, registration, billing and payment collection. 3. Performing cashiering duties and ensure that all charges are billed and collected accurately and...

  • Front Office

    5 months ago


    Kuala Lumpur, Malaysia GRABSTAY MANAGEMENT SDN BHD Full time

    A front desk position typically involves being the first point of contact for visitors and guests, both in person and over the phone. Responsibilities may include greeting and directing visitors, answering phone calls, managing appointments and reservations, handling inquiries and providing information, and maintaining a clean and organized reception area....

  • Front Office Assistant

    6 months ago


    Kuala Lumpur, Malaysia Sunway Velocity Hotel Kuala Lumpur Full time

    This position is responsible for the overall operations of reception in providing ultimate service for the hotel guests. The Front Office Assistant should provide the fullest support and cooperation to the front office department in achieving the desired result accordance to our vision and mission statement, objectives and Standard Operating Procedure (SOP)...

  • Front Office Assistant

    5 months ago


    Kuala Lumpur, Malaysia BTS HOTEL SDN BHD Full time

    Deliver the basic standards and provide exceptional guest service at all times. - Greet all guests in a service orientated manner. - Maintain positive guest and colleague interactions with good working relationships. - Meet and greet all guests and assists with registrations. - Personally and frequently verify that guests are receiving the best possible...

  • Front Office Assistant

    5 months ago


    Kuala Lumpur, Malaysia Hotel - Kuala Lumpur Full time

    **JOB REQUIREMENTS**: - Minimum SPM OR Diploma in Hospitality or Tourism Management, fresh graduates are also welcome to apply. - Excellent communications skill for both written and verbal. - Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a team player. - Pleasant personality with good...

  • Front Office Assistant

    5 months ago


    Kuala Lumpur, Malaysia Hotel - Kuala Lumpur Full time

    **JOB REQUIREMENTS**: - Minimum SPM OR Diploma in Hospitality or Tourism Management, fresh graduates are also welcome to apply. - Excellent communications skill for both written and verbal. - Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a team player. - Pleasant personality with good...


  • Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24087638 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...


  • Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 23135465 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists...


  • Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24044093 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...


  • Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Additional Information** Malaysian Only **Job Number** 23210251 **Job Category** Rooms & Guest Services Operations **Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB...


  • Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Additional Information** Malaysian Only **Job Number** 24161952 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...


  • Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24097319 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Kuala Lumpur City Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level...


  • Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Additional Information** Malaysian Only **Job Number** 23154811 **Job Category** Rooms & Guest Services Operations **Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the...


  • Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 23071718 **Job Category** Rooms & Guest Services Operations **Location** W Kuala Lumpur, No. 121, Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office...


  • Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24168927 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the...


  • Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24087745 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Kuala Lumpur Chinatown, No 2, Jalan Balai Polis, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office...