IT Support Specialist

2 months ago

Kepong, Malaysia RCSI Resources Sdn Bhd Full time

Position : IT Support Specialist

Salary : RM 2,500 - RM 3,000 (RM 300 Travel Allowance)

Location : Kepong

Working Days / Time : 8.30am - 5.30pm / Mon - Fri

**Responsibility**

Overall, this role is to support the department in installing machine at client site and repairing of computer and other devices that have faulty.

The role:

- To repair and testing of IT hardware
- IT hardware preparation and verification for system implementation
- Testing and diagnosing hardware and network issue onsite and/or online support for customer site.
- Preparing customer image data for implementations.
- Front POS training to customer during installations.
- Deliver hardware to customer.
- Update customer image data.

**Requirements**:

- Minimum education level SPM
- Basic understanding on IT
- Must possess own transport and with GDL license is added advantage.
- Willing to travel outstation when required
- Customer-oriented
- Language required in English and Bahasa Malaysia, Mandarin is a MUST as you are required to liaise with existing customers which are from retails such as mini mart or small-scale groceries.

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Kepong: Reliably commute or planning to relocate before starting work (required)

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