Email & Live Chat Customer Service Agent

**Responsibilities**: - Provide customers with high-quality business consulting services and help customers solve problems through online communication. - Continue to follow up key customers or key issues and provide reasonable and effective solutions to improve customer satisfaction. - Communicate with users to maintain daily customer relations and provide...

**Job Highlights**: - Full professional training provided - 6 months contract - Support Singapore - Reports problems, potential crises, and complaints to the supervisor for service improvement. - Works closely with our Business Partners and Panel strategic partners to resolve complaints and uncertain issues. - Performs other responsibilities and duties...

Job SummaryJob DescriptionWhat is the opportunity?Reporting to the Marketing Automation Manager, the Email Marketing Specialist will act as a subject matter expert to ensure end-to-end delivery of email communications to Wealth Management clients and advisors. Working with marketing partners in different areas of the bank, you will gather requirements,...

Job SummaryJob DescriptionWhat is the opportunity?Reporting to the Marketing Automation Manager, the Email Marketing Specialist will act as a subject matter expert to ensure end-to-end delivery of email communications to Wealth Management clients and advisors. Working with marketing partners in different areas of the bank, you will gather requirements,...

Job SummaryJob DescriptionWhat is the opportunity?Reporting to the Marketing Automation Manager, the Email Marketing Specialist will act as a subject matter expert to ensure end-to-end delivery of email communications to Wealth Management clients and advisors. Working with marketing partners in different areas of the bank, you will gather requirements,...

**NOTE: This role requires a fluent/native Bahasa Indonesia speaker** **Where you fit** Expect lots of support and encouragement while you’re here. You’ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. We value career growth. You’ll have limitless opportunities to explore - whether that...

**Position**:Social Media Chat Support ( Mandarin + English ) for KL Sentral, Malaysia**: - **Fresher's /Experienced are Welcomed**: - **Working Location**: KL Sentral, Malaysia - **Working Hours**: 24*7 (9 Hours Including one hour Break) - **Requirement**: Fresh Grads - (Able to speak and write in Simplified and Traditional Mandarin) - **Experience **:one...

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. Sound like you? Then read on. WE ARE LOOKING FOR ..... Responsible for handling customer inquires via telephone, email, or online platform. 1. Attend to inbound call, email and fax enquiries regarding claims, letter of guarantee request and...

Handling inbound (80%), outbound calls (5%) & chat (15%) pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products To exceed customers expectation in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA **Salary**: From...

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

Project Description: LIVE CENSORSHIP EDITOR Platform: Remote (Cyberjaya) I am looking for a skilled developer to create a live censorship editor that will be used on a website. The editor will allow real-time filtering of content, giving users the ability to moderate and control what is displayed followed with MCMC Regulations. Key Features: - Real-time...

Job Information Job Opening ID - ZR_1792_JOB Industry - Customer Support City - Cyberjaya Province - Selangor Country - Malaysia Postal Code - 63000 **Your challenges** - Resolve customer inquiries via live chat in a timely and professional manner. - Troubleshoot issues and provide solutions by working across teams to find the best solutions for our...

Vacancy: Japanese Team Lead - Customer Service Location: Cyber Jaya, Malaysia. Salary Max: RM 12,500 + Allowances Process: Travel App Language: Japanese + English Headcounts: 2 Joining Date: ASAP or with Notice period Shift timing : 8am to 11.30pm, rotational Mon-Sun (No Late Night SHifts) Education: Diploma and Bachelor 's degree plus at least 1...

Job Description: Responsibilities & Activities: • Answer contacts promptly and professionally • Log/Validate all contacts Call Handling Database • Resolve a high percentage of customer problems using the relevant tools and systems • Manage end to end all calls logged, providing regular updates to customers on call status • Complete follow-on...

1. Administrative support for project at our site office in Cyberjaya. 2. Coordinate logistic arrangement prior agreed arrangement 3. Update documentation filings and handle sensitive information in a confidential manner 4. Facilitate flight reservation with DGB approved travel agent for team PMO Our Vision To enrich lives through creative and innovative...

*:* *DUTIES AND RESPONSIBILITIES:* - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:Other **Process**:Chat **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Korean Language text reviewer message review - Position Summary and Responsibilities: - A Text reviewer Associate’s role is to handle all chat from in-game and categorize...

Job Description: Responsibilities & Activities: •    Answer contacts promptly and professionally •    Log/Validate all contacts Call Handling Database •    Resolve a high percentage of customer problems using the relevant tools and systems •    Manage end to end all calls logged,...

Industry : Travel/Hospitality. - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy...