Ecommerce Operation Executive
6 months ago
**JOB DESCRIPTION**
1. Responsible for daily administration and operational support.
2. Conduct competitive price check and campaigns across other online stores to help in improve sales.
3. Manage inventory to ensure stocks availability and keep product listings updated on all ecommerce platforms.
4. Maintain and update pricing, inventory and promotion mechanics to ensure seamless customer journey.
5. Assist in sales reporting and market analysis.
6. Actively update social media platforms on latest information and promotions timely and accurately.
7. Assist in creating engaging content and building brand presence to drive awareness, conversion and loyalty.
8. Work closely with internal departments (warehouse, procurement team, customer service, etc) to ensure smooth business operation.
9. Assist in customer support on the product inquiry, live chat and after sales services.
10. With good interpersonal communication skills and work as a team player to assist other relevant activities.
11. Perform ad-hoc duties assigned by line manager.
**REQUIREMENT**
1. At least 1 year of working experience in E-commerce related field.
2. Familiarity with Shopee, Lazada and Tiktok platform is an added advantage.
3. Previous working experiences in E-commerce or related field will be added advantage.
4. Good communication and a team player.
5. Able to work independently, high level of attention to detail with proven ability to manage multiple tasks simultaneously.
6. Willing to learn more.
7. Strong sense of responsibility, initiative, passionate and ability to work under pressure.
8. Effectively use and experience in Tiktok, FB, IG and other social media platforms.
9. Proficiency in Microsoft Excel, Power Point.
10. Good command of written and spoken English, Mandarin & Bahasa Malaysia.
11. No matter whether you have experience or not, you need to start from the basic work and be familiar with the basic operation to facilitate the follow-up work.
**Salary**: RM3,000.00 - RM3,500.00 per month
**Benefits**:
- Free parking
- Opportunities for promotion
COVID-19 considerations:
All employees and visitors are required to wear face mask, sanitize workplace regularly and scan MySejahtera before enter our premise.
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- E-commerce: 1 year (preferred)
**Language**:
- English (preferred)
- Bahasa (preferred)
- Mandarin (preferred)
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