Service Coordinator Mandarin Speaker Up to 5k

2 weeks ago


Bangsar South, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

Appointment scheduling with customer considering the availability of a purchase order (according to the

local guidelines) aligned with arrival of parts and tools
- Communication of mission dates to in-house and field technicians
- Change mission duration in case of deviation
- Route planning for missions
- Use of service information system (SIS)
- Check and ensure availability of spare parts, wear parts and tools at customer or with the technician, Check

when part is going to be on-site
- Selection of technicians for missions
- Fixing the date of the mission in accordance with customer and field technician
- Cost and time optimized travel planning
- Plan according to priorities and competence of the technicians
- Report service manager in time about capacity shortages
- Inform service manager in case of skill problems of field technician (deviation from qualification matrix)
- Manage other administrative, office and technical tasks as assigned by the immediate superior

**Job Types**: Full-time, Permanent

**Salary**: RM3,500.00 - RM5,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Coordination / Organization or any similar field: 1 year (preferred)

**Language**:

- Mandarin (preferred)


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