Associate, Sales Support

2 weeks ago

Kuala Lumpur, Malaysia Great Eastern Malaysia Full time

Associate, Sales Support

**Discover the GREAT in your career.**

As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is **Integrity, Initiative, **and **Involvement** - from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.

**Integrity, Initiative, **and **Involvement **is what guides us. It is what makes us do the right thing, take the lead, and choose 'we' over 'me'. Our mission is to make life great for our customers because we understand what matters most to them, and we know how to help them protect it.

If you are looking to grow in an enriching career filled with opportunities and potential, we are seeking an experienced professionalto join our team as **Assistant Manager, Sales Support.**

**The Role**:

- Provide sales support to corporate policy holders and intermediaries in non-MBS business portfolio
- Provide smooth handling of insurance schemes assigned
- Perform daily BAU assign tasks and complete within turnaround time
- Respond and revert to incoming request within turnaround time
- Provide good sales support service as part of sales target contribution
- Perform User Acceptance Testing (UAT) on new enhanced features and new products
- Perform ad-hoc functions as and when delegated by the Management
- Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks
- Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
- Highlight any potential concerns /risks and proactively shares best risk management practices
- Other responsibilities entailed

**The Person**:

- Possess tertiary qualification in Business, Administrative, Finance, Economics or Insurance
- Has 1 - 2 years of working experience in life insurance industry
- Good communication skill
- Relevant computer skill
- High level of integrity, takes accountability of work and good attitude over teamwork
- Takes initiative to improve current state of things and adaptable to embrace new changes

Great Eastern Malaysia is committed to Equal Employment Opportunity, and all qualified applicants shall receive a fair and equal consideration for employment.

**Location**: HQ, Kuala Lumpur

**Entity**: Great Eastern General Malaysia

**Employment Type**: Permanent

**About Great Eastern**

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people's lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

Job ID 2200007L

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